Microsoft SCOM - SME

The SCOM Customer Engineer will work directly with customers, as a consultant and technical advisor to:

• Design, Deploy, Review and Assess the Health of their infrastructure
• Upgrade and maintain their deployments
• Troubleshoot issues with infrastructure and agents
• Tune and optimize for the most performance
• Assist with reporting and visualizations
• Implement new management packs
• Assist in development of custom management packs
• Provide training in all areas of SCOM to ensure customer goals are met

Ideal candidate experience:

• 3 years working as a depth expert and technology owner or consultant for SCOM
• Broad knowledge across multiple monitoring scenarios:
• Windows and Linux Operating Systems
• SQL Server, Active Directory, Certificates, IIS, MCM
• Management Pack Authoring using XML, Visual Studio
• URL, Network monitoring
• Connecting to ITSM systems
• Dashboards, Reporting, and Visualizations
• Scripting language skills, primarily in PowerShell
• Deep level knowledge in at least 3 of the above categories
• Ability to present to multiple levels of leadership

Technical Skills Requirements:System Center Operations Manager (SCOM):

Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

• Infrastructure
• Design
• Deployment
• Upgrades
• Maintenance, Health, Tuning
• Integration
• Troubleshooting
• Management Packs
• Windows Server
• Active Directory
• SQL Server
• O365, Azure, SharePoint
• Management Pack Authoring
• Console, Visual Studio, Silect, XML
• Fragments
• PowerShell Scripting

Tools

• Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell
• Linux Monitoring
• Report Development
• Network Monitoring
• URL Monitoring