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BECUBE

Tech Business Operations Partner

We are BECU, a member-owned, not-for-profit credit union committed to improving the financial well-being of our members and communities.

BECU

Employee count: 501-1000

Salary: 121k-226k USD

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Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $121,200.00 - $225,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

  • 401(k) Company Match (up to 3%)

  • 4% annual contribution to your 401(k) by BECU

  • Medical, Dental and Vision (family contributions as well)

  • PTO Program + Exchange Program

  • Tuition Reimbursement Program

  • BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

The Tech Business Operations Partneris responsible forsupporting diverse business management functions at the department or line of business level within the Technology division. This position will act as a strategic partner to aligned senior leader(s) in the areas of organizational rhythm of business, action tracking and management, executive communications and storytelling, program/project management, and other business management/ executive office functions. This role will bring a strategic business mindset, execute business results, and successfully partner with a wide group of stakeholdersdemonstratingcapability for business management, organizational skills, growthmindsetand an ability to execute in a fast-paced, sometimes ambiguous, and ever-evolving environment. 

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.  For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU’LL DO:

  • Strategic Collaboration:Partner with divisional leaders to support the execution of organizational strategies, streamline business routines, and align processes with technology goals.

  • Operational Coordination: Manage the rhythm of the business by organizing reviews, communications, and engagement activities that promote transparency and operational efficiency.

  • Business Insight Development:Provide data-driven insights and recommendations to support decisions related to staffing, strategy, governance, and budget planning.

  • Executive Communication:Create clear, compelling narratives and visual materials that effectively communicate complex topics to a variety of audiences.

  • Project and Program Oversight: Lead and manage special projects and programs, applying sound judgment and best practices in change management to ensure successful outcomes.

  • Stakeholder Engagement: Represent divisional leadership in meetings and communications, fostering alignment and collaboration across internal and external stakeholders.

  • Process Optimization:Identifyand implement improvements to business management and executive office processes to enhance efficiency and effectiveness.

  • Cross-Functional Alignment:Build andmaintainstrong working relationships across teams to support business priorities and ensure consistent communication of leadershipobjectives.

  • Business Understanding:Maintaina comprehensive understanding of the business landscape to provide informed recommendations andsupportevolving priorities.

  • Adaptability and Support: Take onadditionalresponsibilities as needed,demonstratingflexibility and a commitment to continuous learning and improvement.

Thisisn’tjust about tickingoff tasks on a list.It'sabout making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

  • Leadership and Influence:Work closely with senior leadership, influencing key business strategies and initiatives while honing your leadership and decision-making skills.

  • Opportunity for Impact:Drive meaningful improvements in operational processes and organizational effectiveness, leaving a lasting impact on the division’s success.

  • Collaboration and Visibility:Partner with cross-functional teams and stakeholders, gaining exposure to diverse areas of the business and contributing to enterprise-wide initiatives.

  • Skill Development:Enhance yourexpertisein business operations, executive communications, and program management, positioning yourself for future career growth.

QUALIFICATIONS:

Minimum Qualifications:

  • Bachelor’s degree in business, communications, or a related field, or an equivalent combination of education and professional experience.

  • At least10 years of experience in roles such as executive office operations, business operations, program or project management, or similar functions.

  • Proficiencyin Microsoft 365 tools, including Office, Teams, and SharePoint, with advanced skills in PowerPoint and Excel.

  • Experience developing executive-level communications and presentations, withproficiencyin presentation software and data analysis tools.

Desired Qualifications:

  • Advanced degree in business, communications, or a relateddiscipline

  • Experience in the financial industry and familiarity in financial products

  • Experience working in complex, matrixed, and fast-paced environments, withdemonstratedability to apply analytical thinking, attention to detail, and effective problem-solving in situations that may lack clear direction.

  • Proficiencyin verbal and written communication, with the ability to convey complex and technical information in a clear and business-relevant manner.

  • Demonstrated technicalproficiencyand strategic thinking, with the ability to assess challenges,identifyopportunities, recommend solutions, and implement improvements.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributionsdon’tjust fill a role, but fuel the growth and success of BECU? This is more than a job –it’sa chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring yourexpertiseto the table, andlet’sachieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 121k-226k USD

Education

Bachelor degree

Experience

10 years minimum

Experience accepted in place of education

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About BECU

Learn more about BECU and their company culture.

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We are BECU, a member-owned, not-for-profit credit union committed to improving the financial well-being of our members and communities. Established in 1935, we have dedicated ourselves to providing accessible and valuable financial services to our members. Our range of products—such as checking accounts, savings accounts, personal loans, and various types of mortgages—are designed to meet the diverse needs of our community. We believe that everyone deserves the opportunity to achieve their financial goals, and our educational programs are part of this commitment.

Being a member of BECU means becoming part of a supportive community. We work diligently to offer lower interest rates, fewer fees, and exclusive discounts that allow our members to keep more of their money. We are also deeply invested in our local communities through initiatives that empower individuals and families. Our giving programs foster financial literacy, as we help our members navigate their financial journeys. Joining BECU means having a partner by your side, ready to assist you every step of the way.

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