Modern Workplace Engineer

Job title: Modern Workplace Engineer

Location:Role can be based from either our Manchester or Leeds locations (Hybrid working available)

Hours:Monday to Friday, 37.5 hours per week

Salary:Up to £45k depending on experience + benefits

About BCN:

At BCN we unite people and technology to enable organisations to fly.

We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.

We are delighted you are on this journey with us!

Focus of the role:

As a Modern Workplace within our Cloud Hybrid Team, you will be instrumental in leveraging technologies to advance Modern Workplace working but also bridge the gap between on-premises and cloud environments, ensuring a cohesive and efficient working experience for our clients. Your primary focus will be on designing, implementing, and supporting hybrid solutions using Microsoft 365 and related tools that empower clients to collaborate seamlessly, whether their teams are working remotely or in the office.

Person, Skills & Experience:

• Solid knowledge of Microsoft security frameworks and compliance standards, including Azure Security Centre, Microsoft Defender for Cloud, Purview and identity management with Entra ID.

• Strong Teams Voice/ telephony skills

• Strong Intune experience from implementation, roll out and management

• Strong M365 skills

• Awareness of other MDM/solutions such as Apple Business Manager, Android Enterprise, Knox if possible

• Tenant to Tenant migrations

• On prem to 365 migrations

• Excellent communication and interpersonal skills, capable of presenting complex technical information clearly to both technical and non-technical stakeholders.

• Confident and professional communicator, able to lead customer workshops, and collaborative meetings with stakeholders.

• Strong documentation skills.

• Advanced troubleshooting and problem-solving abilities, with a track record of efficiently identifying and resolving technical issues.

• Relevant experience in a similar role, ideally within a managed service provider (MSP) or IT service environment.

• A passion for leveraging technology to address business challenges and drive value for clients.

• Ability to work independently and collaboratively as part of a team, demonstrating initiative and adaptability.

• An analytical and pragmatic approach to problem-solving, with a focus on delivering practical solutions.

• Outstanding customer service skills and a commitment to a customer-centric mindset.

Why BCN?

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.

• Competitive salary with the ability to progress.

• 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!

• Company pension scheme.

• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.

• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more

• Life assurance

• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.

• Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.

• Long service recognition to celebrate all the milestones

• Beer (or soft drinks) Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!