DIR-Major Accounts Strategic Partners

The Opportunity:

Join Avantor as a Global Account Director and drive strategic growth while strengthening our most valued global partnerships and customer relationships!

In this high-impact leadership role, you will be responsible for managing and expanding Avantor’s performance within assigned global accounts. You’ll serve as the primary point of contact for executive-level customer relationships, ensuring alignment across geographies and functions to deliver exceptional value and customer satisfaction.

Your mission: Lead cross-functional teams, optimize global pricing strategies, and unlock new opportunities to position Avantor as a trusted partner in scientific and industrial advancement.

The ideal candidate will be based in or near Cambridge, MA, to facilitate collaboration with stakeholders.

What We’re Looking For:

Education:

• Bachelor’s degree or equivalent experience required.

Experience:

• 7+ years of sales leadership experience, preferably in a matrix-driven, global environment.
• Proven success in managing high-level customer relationships and leading cross-functional teams.
• Strong executive presence with the ability to communicate and influence at all organizational levels.
• Experience in pricing strategy, contract negotiation, and vendor relationship management.
• Demonstrated ability to lead presentations, develop proposals, change management and drive strategic initiatives.
• Familiarity with global markets and cultural nuances in customer engagement.

How You Will Thrive and Create an Impact:

• Lead strategic account management for assigned global customers, ensuring alignment across sales, supply chain, pricing, and contract teams.
• Coordinate a matrix-selling environment to drive market segment growth and customer satisfaction.
• Serve as the primary liaison for global accounts, managing communications, expectations, and performance metrics.
• Develop and execute pricing strategies in collaboration with internal stakeholders to maintain competitiveness and profitability.
• Negotiate with manufacturers to secure favorable pricing and program terms.
• Deliver compelling customer presentations and lead contract proposal efforts for new and existing opportunities.
• Engage internal leadership and market segment teams to support account strategies and ensure seamless execution.
• Advocate for customer needs internally, ensuring timely issue resolution and alignment with long-term business goals.
• Travel up to 30% to maintain strong customer relationships and oversee global account performance.

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis. Some overnight travel to sales meetings vendors may be required.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.