Senior Claim Specialist - LPI

The Senior Claims Specialist plays a critical expert role within a small, specialized LPI (Lender Placed Insurance) claims team. This position is responsible for managing complex, pre-intent-to-litigate (PITL) property claims, serving as a deposition representative, and providing expert-level policy interpretation and negotiation. The role directly impacts litigation outcomes and financial exposure through credible testimony, strong negotiation, and sound claims judgment.

Key Responsibilities

• Manage and resolve complex LPI property claims, including pre-intent-to-litigate (PITL) files, within assigned authority levels

• Serve as the company’s deposition representative on assigned claims, providing expert testimony and policy justification

• Negotiate claim resolutions with attorneys, public adjusters, and other external partners

• Collaborate closely with internal claims leadership and internal/external legal counsel on litigation strategy and claim outcomes

• Apply deep policy knowledge to support defensible claim decisions and minimize financial exposure

• Document claim activity accurately and prepare clear, thorough claim files and supporting materials

• Act as a subject-matter expert within the LPI claims group, supporting peers as the role evolves

Required Qualifications

• 3+ years of property claims adjusting experience handling complex or litigated files

• P&C Adjuster license required

• Senior-level expertise in policy interpretation and coverage analysis

• Demonstrated experience with depositions, litigation preparation, or represented claims

• Strong negotiation skills with the ability to manage high-pressure conversations

• Knowledge of construction methods, estimating practices, and field adjusting concepts

• Excellent written and verbal communication skills

• Ability to work independently in a remote environment while collaborating with cross-functional partners

Preferred Qualifications

• Experience handling Florida PITL or litigated property claims

• Prior work as a deposition or expert witness representative

• Professional designations such as AIC or CPCU

• Advanced estimating platform experience (e.g., Xactware/Xactimate)

Why This Role

This is a niche, expert-level opportunity within a small LPI claims team where trust, autonomy, and credibility matter. The Senior Claims Specialist is a go-to resource whose work directly influences litigation outcomes and organizational risk. The role offers meaningful exposure to complex claims, collaboration with legal partners, and the ability to make a visible impact.

Work Arrangement

Primarily remote role working Monday–Friday during standard Eastern Time business hours. Limited travel may be required for depositions as needed.

#AssurantProudJB

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.