United States onlyArray Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home.
Requirements
- 1-2 years of recent customer service experience
- 1-2 years previous call center experience, strongly preferred
- Excellent time management and organization skills
- Excellent verbal and written communication skills
- Strong computer skills; ability to work with multiple systems
- Prior experience with computer systems such as Outlook, Adobe, and Microsoft products
- Prior experience with contact center systems or customer relationship databases
- Knowledge of medical and/or psychiatric terminology strongly preferred
Benefits
- Medical, dental, and vision insurance
- Employer paid life & long-term disability insurance
- 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays
- 401k
