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Arize AIAA

People Operations Associate

Arize AI is an AI observability and LLM evaluation platform designed to help AI engineers and developers surface model issues, resolve their root cause, and improve model performance.

Arize AI

Employee count: 51-200

Salary: 130k-150k USD

United States only

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About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors,with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

The Opportunity

We’re looking for a People Operations Associate to help scale and support the employee experience across the full employee lifecycle. This person will play a key role in keeping our People Operations function organized, responsive, and operationally excellent as the company grows.

This role is ideal for someone who enjoys building structure, improving processes, and creating a thoughtful employee experience through strong operational execution. You’ll partner closely with the People Operations team, Talent Acquisition, Finance, and business leaders to support onboarding, employee programs, systems administration, compliance processes, and day-to-day People Operations initiatives.

The right candidate is highly organized, proactive, detail-oriented, and excited to grow within People Operations. This role will report to the Director of People Operations and partner closely with the broader People and Talent teams.

Why This Role Matters

This role is foundational to helping us scale thoughtfully. You’ll help ensure employees have a seamless experience throughout their journey while enabling the People team to operate more strategically and effectively as the company grows.

What You’ll Do

Employee Lifecycle Operations

  • Support onboarding and offboarding processes to ensure a smooth employee experience
  • Coordinate new hire logistics, documentation, system access, and communications
  • Maintain employee records and organizational data within the HRIS
  • Support employee changes including promotions, compensation updates, and organizational changes

People Programs & Operations

  • Help administer core People programs including performance reviews, engagement surveys, learning initiatives, and employee events
  • Support documentation and maintenance of People policies, processes, and internal resources
  • Assist with recurring operational workflows, reporting, and process coordination
  • Partner cross-functionally with Finance, IT, Talent Acquisition, and business leaders on employee-related processes

Systems & Compliance

  • Support HR systems administration and workflow management
  • Assist with audits, compliance tracking, and policy acknowledgements
  • Help maintain accurate employee data and reporting
  • Coordinate operational support for international employees and EOR processes where applicable

Process Improvement

  • Identify opportunities to improve efficiency, employee experience, and operational scalability
  • Help create documentation and standard operating procedures for recurring People Operations workflows
  • Contribute to building a strong operational foundation for a growing organization

What We’re Looking For

  • 2–5 years of experience in People Operations, HR, Recruiting Operations, or business operations
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple workflows and priorities simultaneously
  • Comfortable handling sensitive and confidential information with professionalism and discretion
  • Strong written and verbal communication skills
  • Experience working in fast-paced or high-growth environments preferred
  • Familiarity with HRIS platforms and common People systems preferred
  • A proactive, solutions-oriented mindset with a willingness to jump in and help wherever needed

Bonus Points (but not required!)

  • Experience supporting distributed or international teams
  • Exposure to EOR platforms and global employment processes
  • Experience with HR reporting or People analytics
  • Experience helping improve operational processes or documentation

The estimated annual salary for this role is between $130,000 - $150,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people.
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Learn more about what we're doing here:

https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/

https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

  • Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
  • Culturally conscious events such as LGBTQ trivia during pride month
  • We have an active Lady Arizers subgroup

About the job

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Job type

Full Time

Experience level

Salary

Salary: 130k-150k USD

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Arize AI

Learn more about Arize AI and their company culture.

View company profile

Arize AI is dedicated to helping customers navigate the complexities of artificial intelligence and machine learning model performance. Many organizations invest heavily in developing AI models, only to find that their real-world performance is difficult to track, understand, and improve. Our customers face challenges such as model drift, where a model's predictive accuracy degrades over time due to changes in data; data quality issues that can silently corrupt model inputs and outputs; and the 'black box' nature of many AI systems, making it hard to diagnose why a model is making certain predictions or behaving unexpectedly. These challenges can lead to poor business outcomes, loss of customer trust, and inefficient use of resources.

To address these critical pain points, Arize AI provides a comprehensive AI observability and LLM evaluation platform. We empower AI engineers, data scientists, and ML practitioners to surface model issues quickly, trace them to their root cause, and ultimately, improve model performance and reliability. Our platform offers real-time monitoring, automated drift detection, explainability tools, and robust analytics to provide a clear view into how models are behaving in production. By offering a centralized inference store and connecting offline training and validation data with online production data, we enable teams to proactively identify and resolve issues before they significantly impact business operations. Whether our customers are working with traditional machine learning models, large language models (LLMs), or complex AI agents, Arize AI offers the tools and insights needed to ensure their AI initiatives are successful, transparent, and deliver tangible value. We are committed to fostering a future where AI works effectively and responsibly for everyone.

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