Chile onlyWe’re looking for a Senior hands-on Azure engineer with real MSP experience who can own complex cloud and identity projects end-to-end. This person should be equally comfortable building Azure infrastructure, migrating on-prem AD to Entra ID, hardening Microsoft 365 tenants, and jumping in as a senior escalation resource when things break.
The ideal candidate has led Azure and M365 migrations, understands identity-first security, can manage SQL at the infrastructure level, and has worked in environments where project work and incident response are mixed. We are not looking for a junior admin, a portal-only cloud engineer, or someone limited to a single discipline.
The ideal candidate has led Azure and M365 migrations, understands identity-first security, can manage SQL at the infrastructure level, and has worked in environments where project work and incident response are mixed. We are not looking for a junior admin, a portal-only cloud engineer, or someone limited to a single discipline.
This role requires strong technical depth, customer-facing communication skills, and the ability to operate independently in a fast-paced MSP/MSSP environment.
This is a hands-on engineering role, not an architecture-only or helpdesk position.
What This Role Is Not
- Not a Tier 1/2 helpdesk role
- Not a pure architect role
- Not a DBA or data-focused SQL role
- Not limited to one technology silo
What You’ll Do
- Azure Infrastructure & Cloud Engineering
- Design, deploy, and optimize Azure IaaS environments (VMs, storage, networking)
- Perform server sizing, performance tuning, and cost optimization
- Build and manage Azure networking (VNETs, peering, NSGs, private endpoints)
- Implement backup, disaster recovery, and availability strategies
- Identity, Entra ID & Tenant Projects
- Migrate on-prem Active Directory environments to Azure / Entra ID
- Design and manage hybrid identity (AD Connect / Cloud Sync)
- Lead user credential transitions and authentication changes
- Configure Conditional Access, MFA, PIM, and tenant security baselines
- Perform tenant hardening and security configuration projects
- Migrations & Modernization
- Lift-and-shift on-prem workloads to Azure using Azure Migrate, ASR, or manual methods
- Google Workspace → Microsoft 365 migrations (mail, data, identity)
- Assess legacy systems and dependencies to plan successful migrations
- Coordinate technical execution across stakeholders and end users
- SQL & Application Infrastructure
- Manage SQL Server infrastructure (install, patch, backup, performance basics)
- Support SQL workloads running on Azure IaaS
- Collaborate with application teams (not responsible for data modeling)
- Security & Automation
- Implement Microsoft Defender for Cloud and related security tooling
- Apply infrastructure and identity hardening best practices
- Assist with system automation and integrations using PowerShell, Graph, ARM/Bicep, or similar tools
- MSP Operations & Escalation
- Act as a senior escalation resource for complex incidents
- Assist helpdesk and project teams with rapid issue resolution
- Balance project delivery with incident response as needed
- Communicate clearly with clients and internal teams
What We’re Looking For
- Fluent English communication skills, with the ability to lead technical discussions and collaborate with US-based teams.
- 7+ years overall IT infrastructure experience
- 4+ years hands-on Azure experience in production environments
- Strong experience with:
- Azure IaaS (VMs, networking, storage)
- Entra ID / Azure AD
- Active Directory (on-prem and hybrid)
- Microsoft 365 administration
- Proven experience leading migrations end-to-end
- Strong troubleshooting and escalation skills
- Comfortable working in an MSP or consulting-style environment
Benefits
- Fun team activities every month to build strong bonds.
- This is a remote job. However, if you want to come to the office we're located in a great area, with plenty to enjoy nearby (El Golf, Las Condes).
- Snacks and drinks are always stocked in the office.
- Weekly team lunches to recharge and connect.
- You’ll work closely with high-caliber US-based companies.
- Comprehensive health and dental insurance to keep you covered.
- Wellness activities reimbursement.
AL, AR + 15 more
AR, CL + 8 more