Customer Success Manager - LatAm

The company is seeking a Customer Success Manager to support post-sales operations, customer onboarding, and long-term account success for EV charging infrastructure in the US.

Requirements

• 4+ years of experience in CX, Account Management, Customer Success, Operations, or Post-Sales Implementation roles
• Strong experience managing customers after a complex sale with onboarding-heavy workflows
• Excellent written and verbal English communication skills (C2 required)
• Highly organized with exceptional attention to detail
• Familiarity with tools such as HubSpot, Google Sheets, Bill.com, Slack, and internal dashboards

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement