Amplify is seeking Support Services Associates to join our Customer Support team as the first point of contact for customers reporting issues and inquiries across Amplify’s suite of products and systems. The role involves providing professional support to K–12 educators via phone, chat, and email, diagnosing issues, and delivering clear solutions. The contract role is expected to run from June 15, 2026, through the end of September, aligned with our peak season.
Requirements
- High school diploma or equivalent
- 1+ years of experience using Google Suite products
- 1+ years of experience working in Customer Service
Benefits
- Health, dental, and vision insurance
- 401(k) matching
- Employee assistance program
- Flexible paid time off
- Employee recognition program
