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AmplifyAM

Support Services Associate (Contractor)

Amplify Education, Inc. is a prominent K–12 educational company that specializes in curriculum, assessment, and instructional materials, impacting millions of students nationwide.

Amplify

Employee count: 501-1000

Salary: 40k-44k USD

United States only

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Amplify is seeking Support Services Associates to join our Customer Support team as the first point of contact for customers reporting issues and inquiries across Amplify’s suite of products and systems. The role involves providing professional support to K–12 educators via phone, chat, and email, diagnosing issues, and delivering clear solutions. The contract role is expected to run from June 15, 2026, through the end of September, aligned with our peak season.

Requirements

  • High school diploma or equivalent
  • 1+ years of experience using Google Suite products
  • 1+ years of experience working in Customer Service

Benefits

  • Health, dental, and vision insurance
  • 401(k) matching
  • Employee assistance program
  • Flexible paid time off
  • Employee recognition program

About the job

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Posted on

Job type

Temporary

Experience level

Salary

Salary: 40k-44k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Amplify

Learn more about Amplify and their company culture.

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Amplify Education, Inc. is a leading provider of K–12 curriculum, assessment, and intervention programs. Founded in 2000, the company operates with a mission to transform the education landscape through high-quality instructional materials designed to support student learning and development. With its headquarters in Brooklyn, New York, Amplify serves approximately 15 million students across all 50 states in the U.S. by creating engaging and effective learning experiences that are not only rigorous but also inspirational.

Amplify’s innovative approach integrates the Science of Reading, offering a cohesive literacy suite that includes flagship programs such as Amplify CKLA for literacy and Amplify Science for science education. The company emphasizes supporting teachers by equipping them with the necessary tools to enhance student engagement and achievement. This includes a focus on building strong Multi-Tiered Systems of Support (MTSS) that cater to diverse learning needs.

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Amplify

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