Professional Services Account Manager

⚡️ Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

• Constant innovation has created a transformative technology, unique in its space
• More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
• We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the Role:

The Professional Services Account Manager requires a highly skilled individual with a combination of deep technical expertise along with a strong consulting, project management, communication, and customer satisfaction focus.

A Day in The Life of Our Professional Services Account Manager:

This individual will pay a critical role in helping to document requirements, leverage customized technical solutions and successfully achieve the defined project and business goals, on time and on budget.

Who you are and what you’ll need for this position:

• Minimum of 10 years experience
• The ability to travel, approximately 1 week a month to Dubai.
• Deep Technical Knowledge in Software Development and Programming languages.
• Cloud/SaaS experience
• Knowlegde of PLM systems including integration requirements; prefer WINDCHILL
• Industry-defined Digital Thread/Digital Transformation connections (Platform, Requirements, Management, ERP, PLM, ECAD, MCAD, etc.)
• Cybersecurity requirements (SSO, Gov Cloud, Fed Ramp etc.)
• Data analytics experience.
• Project Management Experience
• Definition-to-completion of complex project requirements via a defined project plan
• Experience with project management tools ie: Jira, etc.
• Manage project execution based on defined tasks and customer goals
• Consulting Expertise
• Ability to assess and analyze technical requirements based on customer needs
• Ability to provide develop a consultative approach based on needs analysis
• Experience working with customers including objection handling and suggesting compromising solutions
• Ability to work with and coordinate efforts of cross functional teams to achieve stated goals

UK Benefits

• 🏥 Private health insurance including dental coverage
• 🌅 Pension scheme with company match up to 9%
• 🧘 nilo.health + Calm App, mental health and wellbeing support
• 📚 Professional development support
• 🥳 Employee referral and employee-of-the-month programs
• 🏖 28 days' holiday + public holidays and special leave
• 🖥 Home internet and remote working allowance
• 🏡 Flexible working arrangements available based on role and location
• 👶 Enhanced family and special leave
• 💪 Corporate membership rates with national gyms
• 🥪 Free lunch, snacks, and drinks in the office
• 🚗 Electric car charging stations, free office parking, bicycle, and scooter storage

🎯 What Matters to Us

• Big-thinking in pursuit of purpose
• Diversity of thought
• Courage of conviction
• Transparency of intent
• Ingenuity of AND
• Agility in action
• Adaptability of approach
• Grit in pursuit of mission

🌍 Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

💡 Learn more about why a career at Altium is an opportunity like no other:https://www.youtube.com/watch?v=cAYCOLpPLPE

✈️ Altium Benefits: https://careers.altium.com/#s-benefits

👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.