Australia only****THIS IS A FULLY REMOTE JOB****
****TO BE CONSIDERED, PLEASE SEND US A 2-MINUTE INTRODUCTION VIDEO TO HR@ALIA.SERVICES****
WHO WE ARE:
Alia Services is a well-known recruitment and payroll services company that operates remotely. We offer one-window solutions for entrepreneurs, small and medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast-paced recruitment process.
WHAT DO WE PROVIDE?
Alia Services is a well-known recruitment and payroll services company that operates remotely. We offer one-window solutions for entrepreneurs, small and medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast-paced recruitment process.
WHAT DO WE PROVIDE?
- Full-time positions with the potential for overtime
- 100% remote jobs
- Competitive compensation package.
- An inclusive, fast-paced, exciting environment culture offering accelerated professional growth.
- 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs.
- Opportunities for cross-functional development
About the Role
Alia Services is recruiting on behalf of a fast-growing global SaaS company that provides a digital workplace and operational platform for enterprise customers. The company is expanding its customer-facing team and is looking for a Customer Implementation Consultant to join our team remotely in the APAC region.
In this role, you’ll lead the implementation of the client's platform for new clients, ensuring they are set up for success from day one. You’ll act as a project manager, consultant, and platform expert, working closely with clients across different industries.
What You’ll Do
Project Management
- Lead end-to-end implementation of the YOOBIC platform
- Plan, execute, and monitor project timelines
- Work closely with clients to ensure smooth delivery
Client Consulting
- Understand client business processes, needs, and challenges
- Advise on best practices and change management
- Help design strategies for long-term adoption and success
Platform Configuration
- Set up and customize the YOOBIC platform for each client
- Ensure the solution aligns with client goals and workflows
- Provide guidance on how to maximize platform value
Workshops & Training
- Lead workshops on best practices (change management, process improvement, etc.)
- Train key users, including admins and leadership teams
Relationship Management
- Build strong relationships with key stakeholders
- Follow up regularly on client progress and performance
- Identify opportunities for improvement and growth
What We’re Looking For
- 5+ years of experience in project management (implementation or consulting in software/SaaS)
- Strong knowledge of Google Workspace tools
- Excellent communication and presentation skills
- Strong organizational skills and attention to detail
- Ability to quickly learn and explain complex concepts
- Problem-solving mindset and proactive attitude
- Comfortable working in a fast-paced, international environment
- Strong collaboration and relationship-building skills
- Passion for technology, startups, and innovation
- Fluent or native-level English
Why This Role is Exciting
- Work with global clients across multiple industries
- Play a key role in delivering impactful digital solutions
- Collaborate with cross-functional teams (Product, Sales, Customer Success)
- Fully remote opportunity within the APAC region
Panama only