United States onlyThe Quality Reporting Specialist plays a critical role ensuring practice and ACO success in our Medicare Advantage and commercial contracts with a focus on HEDIS quality measures. The Specialist must be service-oriented, well-versed in HEDIS quality measures, and familiar with approaches for reviewing ambulatory care charts both electronic (EHRs) and paper to identify and submit documentation to address quality measure gap closure. This role requires strong attention to detail, great communication skills (both oral and written), and a passion for quality measure performance.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our office in Bethesda, MD, Durham, NC or Austin, TX. Please note: the practices being supported in this role are primarily located in North Carolina. Candidates must be able to work eastern time zone hours.
Primary Duties:
- Apply knowledge of HEDIS quality measures for addressing incentivized, contract measures across multiple Medicare Advantage and commercial health plans to ensure practice and ACO receive credit for services received by patient
- Access practices in-person or remotely to retrieve documentation to address quality gaps and / or work closely with field team to assist guiding practices through gap closures
- Submit documentation to health plans and employ optimal method in each practice (i.e., upload to payor portal, secure email, etc)
- Coordinates Electronic Health Record (EHR) system access set-up & login management
- Consult with market field team members on quality reporting strategy - providing relevant market updates and chart review feedback for assigned practices
Minimum Qualifications:
- 1+ years experience in quality reporting in healthcare or health plan setting
- Experience working within at least one (1) major Electronic Health Record system (athenaHealth, eCW, etc)
- Comfortable exporting data, formatting and reporting out results (Excel or Google Sheets experience)
- Able to work independently and prioritize deadlines
- Track and communicate progress; escalate barriers to performance
- Strong written and verbal communication skills
- Strong attention to detail
Preferred KSAs:
- Bachelor’s degree is preferred or equivalent work experience
- G-Suite Proficiency
- Experience working with the Medicare Advantage STARS program and HEDIS measures
What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays12 weeks paid Parental Leave for all new parents6 weeks paid sabbatical after 6 years of serviceEducational Assistant Program & Clinical Employee Reimbursement Program401(K) with up to 4% matchStock optionsAnd much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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