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AislelabsAI

General Manager - Aislelabs

Aislelabs is a technology company that provides enterprise-grade WiFi marketing and location analytics solutions for physical venues.

Aislelabs

Employee count: 51-200

CA and US only

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Job Summary:

Launched in 2014, Aislelabs is a leader in providing solutions to the Built-Environment Marketer, as well as providing WiFi-powered people counting solutions to leasing and operations teams in the built environment.

Through our deeply experienced team on 3 continents, we serve 300+ enterprise retail, aviation, restaurant, hospitality and more customers.

The Position

We are looking for a dynamic leader to join a well-established global software company as the General Manager.

The ideal candidate for this position has previous corporate management experience and a proven track record of effective team management and results-driven leadership. The GM reports to the Group Manager and is responsible for the organization's consistent achievement of its mission and financial objectives.

This remote position is available in both Canada and the United States.

Job Description:

RESPONSIBILITIES

  • Manage the organization and its vision by communicating a common purpose, driving growth, and inspiring and motivating people.
  • Build and manage a leadership team overseeing core business functions (Sales & Marketing, Customer Care, Operations & Implementation, Software Development, Product Management, Finance, and Human Resources), comprised of both in-office and remote staff locally as well as internationally.
  • Responsible for establishing and executing the sales & marketing strategy and growth initiatives.
  • Drive sales division to increase new name customer acquisition and expand back to base sales in multiple regions.
  • Define the product strategy, roadmap, and go-to-market plans in concert with the Product Management leader.
  • Ensure clear Product Roadmaps are established, followed and adapted to respond to market needs
  • Balance the investment in R&D with the investment in maintenance to maximize new name growth and retention of existing customers while ensuring a streamlined Customer Care and R&D operations
  • Track Product Manager prioritization of R&D tasks and ensure that these are entered into the corporate system and prioritized and executed on by software developers
  • Develop and implement short- and long-term strategies to ensure financial performance goals are met.
  • Own the annual, quarterly and monthly revenue results/forecasts and costs and communicate with the Leadership team and the company as appropriate.
  • Participate in the development of internal department policies and programs to support quality and growth.
  • Direct Talent Management activities to ensure professional growth across the staff.
  • Represent the company as required, including attendance at users’ conferences, industry events and corporate meetings.
  • Manage client relationships and form trusting partnerships with stakeholders and leading customers.
  • Partner with Volaris Group family of companies to energize and grow the company.

REQUIRED QUALIFICATIONS

  • 10+ years of people management experience preferred
  • 5+ years of hands-on management of functions that included a combination of operations, development, strategic planning, business analytics, sales, marketing, and project management
  • 5+ years senior leadership experience in the management of organizations of comparable size and mission
  • Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly.
  • Leadership skills, including the ability to manage time effectively and handle both internal and external conflicts.
  • Astute in cultivating and managing relationships toward a common goal, developing partnerships, and building teams.
  • Experience in building revenue and expanding growth for businesses.
  • Experience hiring and developing great people.
  • Has passion and convictions and the innate ability to inspire passion in others.
  • Communicates effectively both written and verbally.
  • Ability to travel domestically and internationally.

PREFERRED QUALIFICATIONS

  • 5+ years working in or serving both public and private sector customers.
  • 5+ years leading a software development company or medium to large functional division within a software company.
  • Experience working within a Constellation Software Business Unit.
  • Experience working within a global/multination business.

YOU WILL HAVE THE OPPORTUNITY TO:

  • Earn a bonus based on your performance and the performance of your company.
  • Acquire and integrate other businesses when appropriate.
  • Work within a Constellation Software business unit. Constellation Software is Canada’s largest technology company, trading under CSU on the Toronto stock exchange.
  • Have a dynamic job and an evolving career path that doesn’t stop at General Manager.

Worker Type:

Regular

Number of Openings Available:

1

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About Aislelabs

Learn more about Aislelabs and their company culture.

View company profile

At the heart of Aislelabs is a culture of innovation and empowerment, dedicated to transforming the way physical venues interact with their visitors. We believe that the built environment holds untapped potential, and that systems like WiFi should not merely be cost centers, but powerful engines for growth and engagement. Our mission is to equip 'Built-Environment Marketers' with the tools they need to succeed in a digital-first world, turning anonymous foot traffic into loyal, engaged customers through advanced analytics and personalized marketing.

We foster a dynamic and collaborative work environment that values creativity, technical excellence, and a customer-centric approach. Our team is composed of passionate individuals who are driven to solve complex challenges and deliver tangible value to our clients. Whether it's through our remote-first work culture or our commitment to professional development, we strive to create a space where every team member can thrive and contribute to our shared vision. By bridging the gap between the physical and digital worlds, Aislelabs is redefining the future of location-based marketing and analytics.

Employee benefits

Learn about the employee benefits and perks provided at Aislelabs.

View benefits

Internet Reimbursement

Monthly coverage for internet bills.

Life Insurance

Life insurance coverage for employees.

Maternity and Parental Leave

Paid leave for maternity and parental duties.

Mobile Reimbursement

Monthly reimbursement for mobile phone expenses.

View Aislelabs's employee benefits
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