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AirOpsAI

Technical Customer Success Engineer, Enterprise Support

AirOps
United States only

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AirOps is looking for a Customer Success Engineer to maintain and optimize workflows for high-value customers and provide expert technical support. The ideal candidate has experience in Support Engineering, Solution Engineering, or Technical Account Management at a high-growth startup and is familiar with LLMs and AI techniques.

Requirements

  • Proactive workflow maintenance
  • Perform workflow reviews across your book of business
  • Audit, update, and migrate workflows to latest model versions and best practices
  • Troubleshoot complex workflow issues
  • Guide customers building on AirOps with best-practice architecture

Benefits

  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Parental Leave

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours
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AirOps hiring Technical Customer Success Engineer, Enterprise Support • Remote (Work from Home) | Himalayas