Job Description
Agilent is seeking a dynamic and results-driven application engineer to join our liquid chromatography team. The successful candidate will be responsible for driving sales of our liquid chromatography products within the US and Canadaby delivering technical expertise and solutions to Agilent customers. This role requires a strong understanding of the scientific market, excellent sales/communication skills, and a passion for building customer relationships. In Agilent’s Centers of Excellence, you'll grow your skills and knowledge base while working on custom application solutions.
Principal Responsibilities:
- Work closely with account managers to define customer requirements, demonstrate Agilent solutions, and win qualified opportunities.
- Assist sales account managers and product specialists to meet or exceed sales quota by providing technical/scientific expertise.
- Participate in the sales process from deal qualification to deal closure and actively contribute to sales account planning.
- Collaborate with the sales team in the development of technical sales strategies.
- Own the deal’s technical closure.
- Enhance customers’ experience through demonstrations during the sales process in Agilent’s Centers of Excellence or in customer laboratories.
- Analyze customer requirements and recommend appropriate solutions.
- Prepare and deliver technical seminars to customers or potential customers and contribute to recognized scientific forums, including written, oral and poster presentations.
- Act as the customer voice to influence future product/application design that meets customer needs, including writing application briefs to highlight product capabilities.
- Evaluate and support management on the ramp to volume strategies for new products before release.
- Promote Agilent's products and assist in training the sales force.
- Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition).
- May also contribute to post-sales activities.
- Must consent to participate and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites.
- Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Qualifications
- Bachelor's, Master's, or Ph.D. in chemistry, biochemistry, or another science discipline.
- Minimum 4+ years of relevant work experience
- Experience with liquid phase separations and solutions is required.
- Candidates with BioPharm Industry experience using Liquid Chromatography or Mass Spectrometry for characterization is a plus!
- Excellent problem-solving, troubleshooting, and analytical skills.
- Excellent presentation and communication skills, including virtual tools and customer-facing interactions.
- Proven ability to think creatively and develop solutions for complex challenges.
- Project management, influential, and interpersonal skills are beneficial.
- Must enjoy visiting customers, and that may have occasional overnight stays if needed.
- You must have a valid driver's license.
- This position requires transportation to support customers. Applicants must have their means of transportation for mileage reimbursement if a company vehicle is not provided.
- Requires flexibility in working hours and availability for up to 35-50% business travel.