United States onlyAgile IT is a Microsoft-focused consulting and managed services provider. The Project Coordinator / Autotask Dispatcher is responsible for keeping customer work moving smoothly through Agile IT’s delivery teams.
Requirements
- Experience with a PSA tool (Autotask strongly preferred; ConnectWise or similar acceptable with willingness to learn Autotask quickly)
- 2–4+ years in IT services, MSP, or technical project coordination / service dispatch role
- Strong organizational and multitasking skills; comfortable managing many tickets/projects at once
- Excellent written and verbal communication; able to interact confidently with both customers and technical staff
- Solid comfort with Excel/Sheets and task/project tools (Teams, Planner, Asana, etc.)
Benefits
- Competitive compensation
- Comprehensive benefits (medical, retirement, PTO, professional development)
