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AetherCoreAE

Support representative - Croatian

Cross Border Talents is a global remote recruitment consultancy specializing in connecting talent with opportunities in the Engineering, ICT, and Multilingual sectors.

AetherCore

Employee count: 201-500

Romania only

Join our dynamic team at Cross Border Talents as a Support Representative for Croatian Speakers. We are looking for enthusiastic individuals who are eager to provide exceptional customer support while working with a renowned company. This role offers a unique opportunity to engage with customers, assist them with their queries, and contribute to a positive service experience.

Your Responsibilities:

  • Respond to inbound customer inquiries in Croatian through various communication channels.
  • Provide accurate and timely information to customers regarding products and services.
  • Resolve customer issues and complaints effectively, ensuring customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members to enhance the overall customer experience.

Requirements

Requirements:

  • Fluency in Croatian (C1/C2 level or native speaker);
  • Good command of English (B2 level);
  • Previous experience in customer service or support roles is a plus;
  • Strong communication and interpersonal skills;
  • Ability to troubleshoot and resolve issues effectively;
  • Basic computer skills and familiarity with customer service software;
  • Willingness to work flexible hours, including shifts.

Benefits

Competitive salary package, reflecting your expertise and contributions.

 Meal tickets

 Private medical subscription

 Reimbursement for public transportation subscription

 “Bring a friend” Referral Program – Consistent rewards for recommendation

 Possibility of exciting incentives or tenure-based bonuses within the project to reward your

exceptional performance

 Permanent contract with the potential for advancement, providing stability and security.

 Full payed training provided by the company

 Exciting career growth opportunities within a globally renowned organization.

 Engaging projects with leading global brands, offering diverse and rewarding experiences.

 Supportive and collaborative work culture, fostering both personal and professional

development.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Romania +/- 0 hours

About AetherCore

Learn more about AetherCore and their company culture.

View company profile

We are Cross Border Talents, a global recruitment agency with a clear mission: to connect exceptional people with meaningful work opportunities, no matter where they are in the world. Since our journey began in 2013, we have been dedicated to bridging skill gaps by delivering specialized, tailored recruitment solutions on a global scale. Our expertise is the cornerstone of our success, allowing us to provide innovative and high-quality solutions that meet the dynamic needs of the international market. We operate in over 100 countries, building human-centered and purpose-driven partnerships founded on trust, empathy, and tangible results. We are proud to be the only recruitment agency awarded three Seals of Excellence by the European Commission, a testament to our commitment and quality.

Our team is our greatest asset. With over 300 recruiters spread across more than 50 countries, we are a truly multicultural and diverse organization. Being a fully remote company from the outset has empowered us to multiply this diversity, grow sustainably, and foster a human-centered community of professionals. We specialize in sourcing and placing top-tier talent in high-impact roles within the engineering, ICT, AI, and multilingual sectors. Every quarter, we connect over 3,000 candidates with our clients across all continents, always ensuring our solutions are perfectly aligned with their specific needs. We don't just fill positions; we build careers and help companies thrive by providing them with the skilled professionals they need to succeed in an increasingly complex global landscape. We are passionate about creating life-changing opportunities and advancing diversity and inclusion in the global workforce.

Employee benefits

Learn about the employee benefits and perks provided at AetherCore.

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Learning and Development

The company offers paid training and development opportunities to its employees.

Performance Bonuses

The company offers performance-based bonuses in addition to a competitive salary.

Relocation Assistance

For certain roles, the company offers relocation support which can include flights and accommodation.

Fully Remote

CROSS BORDER TALENTS offers its team members the possibility of working from anywhere in the world in the comfort of their homes.

View AetherCore's employee benefits
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AetherCore

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AetherCore hiring Support representative - Croatian • Remote (Work from Home) | Himalayas