Systems Support Analyst II

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Duties & Responsibilities

• Understand and optimize data structure to drive consistent data capture and reporting.
• Lead situations where new data modeling is required to support the business.
• Follow the best practices as defined by Data Engineering to support Business Analytics needs.
• Drive collaboration with the identification of required individuals necessary for identified resolutions.
• Work with the Business and Product Management team to ensure appropriate requirements are captured and documented.
• Support the architect of a solution to support analytics needs.
• Understanding of all development in process, even if being owned by data engineering, for appropriate tracking and project updates.
• Participate in release management and deployment, where necessary.
• Monitor data feeds and engage with data engineering to resolve issues.

Location

This role is open to candidates working remotely or hybrid in India.

Basic Qualifications

• A bachelor’s degree in data science, Information Science, or a related area of experience (minimum educational background).
• 1-3 years of experience with a strong focus on SQL coding and system and data feed monitoring.
• Proficiency in both technical and soft skills, including:

Technical Skills

• Excel – advanced
• Snowflake – advanced
• SQL - advanced
• dbt – advanced
• GitHub

Soft Skills

• Strong Presentation skills (advanced level).
• Excellent Business analysis skills (advanced level).
• Demonstrate proficiency in making effective, well-reasoned decisions
• Demonstrate proficiency in end-user requirements gathering
• Ability to collaborate effectively on cross-functional teams
• Excellent attention to detail and time management skills, with ability to adapt and navigate change
• Ability to quickly learn new technologies and systems

Preferred Qualifications

• JSON, Python, JSON, and other coding experience.

Physical and Mental Requirements

• Sit or stand for extended periods of time at a stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Advarra is an equal opportunity employer that is committed to diversity, equity, and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by central, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.