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Customer Support Specialist

Simply put, AdQuick is the easiest way to buy outdoor advertising.

AdQuick

Employee count: 11-50

United States only

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Customer Support Specialist role involves troubleshooting platform issues, responding to customer tickets, and contributing to improving support workflows. The ideal candidate has 1-3 years of customer-facing experience, strong written communication skills, and a genuine problem-solving mindset.

Requirements

  • 1-3 years in a customer-facing support role
  • Strong written communication
  • A genuine problem-solver mindset
  • Comfortable with high ticket volume and able to prioritize ruthlessly
  • Tech-savvy
  • Experience with a help desk tool

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About AdQuick

Learn more about AdQuick and their company culture.

View company profile

Simply put, AdQuick is the easiest way to buy outdoor advertising.

The broadest selection of inventory — our technology builds campaigns based on every available ad location from the large media companies to the sole proprietors. AdQuick also has exclusive access to locations. Like this one in Wrigley Field!

Fastest process — we're integrated with outdoor ad companies on the backend, so the buying process is seamless and single-threaded, no matter how many different billboard companies your campaign involves.

Data-driven — our campaign planning and post-campaign analytics make outdoor advertising more data-driven than it has ever been.

Some of our early customers include Instacart, Lyft, H&R Block, and OVO music label and we've booked campaigns nationwide.

Employee benefits

Learn about the employee benefits and perks provided at AdQuick.

View benefits

Learning and development budget

$100/month Personal Improvement Budget

Disability insurance

We'll cover your disability insurance.

Retirement benefits

401(k) to help you invest in your future.

Life insurance

We'll cover your life insurance so you don't have to worry.

View AdQuick's employee benefits
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AdQuick

Company size

11-50 employees

Founded in

2016

Chief executive officer

Matthew Morrison O'Connor

Employees live in

View company profile

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