United States onlyThe Part-time Google Sales Associate will be expected to have a deep knowledge of the brands products and services in order to effectively empower the consumer using device and product discovery in the Google Store. They will be goal-driven and create a radically helpful consumer experience that promotes excitement around the brands ownership, by being the experts of the brands devices, software, and third party products and services in the brands Better Together ecosystem.
Requirements
- Meet and greet customers at entrance, listen to needs/interests and direct them appropriately
- Build trust and authentic relationships with customers.
- Educate visitors on features, functionality, and technical aspects of products.
- Be an expert in payment solutions and product onboarding including device switching.
- Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.
- Responsible for maintaining visual and inventory integrity of store displays.
- Evangelize the brands products and services.
- Lead engaging Community education programming and workshops.
- Handle multiple consumers and tasks while maintaining composure and courteous customer service.
- Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight.
- Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience.
- Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues.
- Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale.
- Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust.
- Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected.
- Proven ability to work independently and in a team environment.
Benefits
- Paid Time Off
Canada only