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AccorHotelAC

Experiences product Assistant (H/F/X)

Accor S.A. is a French multinational hospitality company and the largest in Europe, operating a diverse portfolio of over 5,500 hotels across 110 countries under brands ranging from luxury to economy.

AccorHotel

Employee count: 5000+

France only

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Creating lasting memories inspire you? Our Member Experiences & Corporate Hospitality team is looking for a dynamic Experiences product Assistant to help shape exclusive experiences for our ALL Accor loyalty members. You will play a key role in bringing our experiences to life and boosting customer loyalty.
If you're ready to contribute to unforgettable experiences, join our team!

Your mission:

  • Collaborate on experience-related projects and implement experiences strategy for ALL loyalty programme members, with global and regional teams
  • Create and update support materials for experiences
  • Track and report key performance indicators (KPIs) for loyalty marketing initiatives
  • Analyse customer data and campaign metrics to identify trends and new opportunities

What we're looking for:

  • Bachelor's or Master's degree (BAC +4/+5) in Marketing, Business, Hospitality, or a related field; relevant internships or work-study experience in marketing is a plus
  • Fluency in French and English (written and spoken)
  • Excellent proficiency in Microsoft Office Suite, particularly PowerPoint and Excel
  • Strong soft skills including autonomy, rigor, proactivity, adaptability, and teamwork
  • Positive mindset & result-driven profile with good communication and interpersonal skills
  • Basic data analysis and synthesis skills for report compilation

Why work for Accor?

Here you are an Heartist® because hospitality is, first and foremost, a work of heart.

As an Heartist® you are part of a caring environment and a team where you can Be All You Are. You are in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.

You enjoy exclusive benefits, specific to Accor but not only, as well as recognitions for your daily commitment.

Everything you do with us, regardless of your profession, have a deep purpose: creating a lasting, memorable and impactful experience for our guests, for your colleagues and for the planet.

Discover the life that awaits you at Accor, visit Accor Careers

Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.

As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

About the job

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Posted on

Job type

Intern

Experience level

Entry-level

Location requirements

Hiring timezones

France +/- 0 hours

About AccorHotel

Learn more about AccorHotel and their company culture.

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Accor S.A. is a French multinational hospitality company that owns, manages, and franchises an extensive portfolio of hotels, resorts, and vacation properties. As the largest hospitality company in Europe and the sixth largest worldwide, Accor has a significant global footprint, operating over 5,500 locations in more than 110 countries. The company's origins trace back to 1967, when Paul Dubrule and Gérard Pélisson founded the Société d'investissement et d'exploitation hôteliers (SIEH) and opened the first Novotel hotel in Lille, France. The Accor group was officially formed in 1983 following a merger with Jacques Borel International. This strategic move led to its introduction on the Paris stock exchange in the same year.

Throughout its history, Accor has demonstrated a consistent pattern of growth and strategic acquisition. Key milestones include the acquisition of the Sofitel brand in 1980, the launch of the budget-friendly Formule 1 brand in 1985, and the purchase of Motel 6 in 1990. The company has continually adapted its business model to market dynamics, notably with its 'asset-light' strategy to focus on hotel management and franchising. Under the leadership of Chairman and CEO Sébastien Bazin, appointed in 2013, the company has further refined its structure, creating distinct divisions for its various hotel segments, from economy and midscale to premium, luxury, and lifestyle. This includes a diverse and globally recognized portfolio of brands such as Raffles, Fairmont, Sofitel, Pullman, Novotel, Mercure, and ibis. Accor is also committed to sustainable development through its 'Planet 21' program, addressing environmental and social issues within its operations.

Employee benefits

Learn about the employee benefits and perks provided at AccorHotel.

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Employee Discount

Employees receive discounts on hotel stays and dining at Accor properties.

Profit Sharing

In France, the company offers a range of profit-sharing and savings plans.

Learning and Development

Access to Accor Academy, a leading hospitality school offering a wide range of training programs.

ALL Heartists® Program

A recognition program offering team members access to experiences and preferential rates at Accor properties and with partners.

View AccorHotel's employee benefits
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AccorHotel

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AccorHotel hiring Experiences product Assistant (H/F/X) • Remote (Work from Home) | Himalayas