I'm the person your clients actually want to talk to, and your team actually listens to!
With 5+ years of experience helping companies and agencies across the globe, to retain customers and grow their revenue through strong relationships and strategic planning.I've worked across SaaS, retail, marketing, media, by managing customer portfolios, running QBRs, identifying expansion opportunities, and building processes that actually work.
I'm looking for fully remote CSM roles where I can own customer outcomes and make a real impact.