Zerka 12
@zerka12
I am an insurance and finance professional specializing in claims, reinsurance and billing management.
What I'm looking for
I am an insurance and finance professional with hands-on experience in billing management, reinsurance broking, and claims handling. I focus on accuracy, client service and measurable process improvements.
As Billing Manager at Digital4Business I issued and tracked monthly invoices, coordinated with sales to ensure billing accuracy, helped automate billing processes using Sage and Odoo, and managed overdue accounts. At Atlas Group I negotiated and placed reinsurance contracts, analyzed insurance portfolios, prepared technical reports, and acted as a liaison between insurers and reinsurers.
I hold a Master’s in Financial Engineering and a Master’s in Insurance, and I have certifications including TCF (C1) and TOEIC (805). I speak Arabic, French and English, have volunteered with AIESEC, and bring analytical rigor, clear communication, and a collaborative mindset to teams.
Experience
Work history, roles, and key accomplishments
Billing Manager
Digital4Business
May 2023 - Sep 2024 (1 year 4 months)
Issued and tracked monthly client invoices, coordinated with sales to ensure billing accuracy, and implemented automation that improved billing efficiency and reduced overdue accounts.
Reinsurance Broker
Atlas Group
Nov 2021 - May 2023 (1 year 6 months)
Negotiated and placed reinsurance contracts, analyzed client insurance portfolios, and prepared technical reports while acting as liaison between insurers and reinsurers to secure optimal terms.
Claims Handler
Pro-Assur
Sep 2021 - Nov 2021 (2 months)
Handled auto and home insurance claims by assessing coverage and liabilities, coordinating with adjusters and service providers, and managing payments to maintain client relations.
Education
Degrees, certifications, and relevant coursework
IAE Tunis
Master of Financial Engineering, Financial Engineering
2018 - 2020
Completed a Master's in Financial Engineering at IAE Tunis from 2018 to 2020.
ESC Tunis
Master of Insurance, Insurance
2015 - 2017
Completed a Master's in Insurance at ESC Tunis from 2015 to 2017.
ESC Tunis
Bachelor of Finance, Finance
2012 - 2015
Completed a Bachelor's in Finance at ESC Tunis from 2012 to 2015.
Private High School L’idéal
Mathematics Baccalaureate, Mathematics
2011 - 2012
Obtained a Mathematics Baccalaureate at Private High School L’idéal (2011–2012).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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