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Wyatt Haase

@wyatthaase

Senior Director of Software Engineering at Quest Analytics, where I scaled engineering to 150 and directed an AI outreach platform that cut call center costs by 75%.

United States

Message

At Quest Analytics, I scaled the engineering organization from 25 to 150 and directed the design and delivery of an agentic AI outreach platform that reduced call center costs by 75%. It combines ML-driven master data management with voice, text, and email agents.

I also redesigned a failing BI initiative involving billions of rows, delivered an MVP within three months, and helped migrate the platform to Azure Data Factory, Snowflake, and Power BI. The migration cut infrastructure costs by 84% and doubled team productivity.

At Haase and Long, I designed and delivered a revenue cycle management platform that automated financial assistance, payment-plan, and collections workflows. Deployed across regional institutions, it cut manual processing time by 40%.

Earlier, I co-founded Talon Interactive and architected a multi-tenant messaging, CRM, and commerce platform. I’m currently expanding my hands-on AI/ML experience through certification training and independent projects, including an AI credit-underwriting system and a multiplayer FPS built in Unity.

Experience

Work history, roles, and key accomplishments

Senior Director of Software Engineering

Quest Analytics

Mar 2024 - Mar 2026 (2 years)

Scaled the engineering organization from 25 to 150 engineers and directed the design of an agentic AI outreach platform that reduced call center costs by 75%. Established hiring processes, engineering standards, and a performance framework, and raised unit test coverage from near zero to 80%.

Engineering Management Team Scaling Agentic AI Multimodal Agents ML Driven Master Data Management Omnichannel Delivery Azure Cloud Modernization Hiring Performance Management Unit Testing Roadmapping

Director Of Software Engineering

Quest Analytics

Jul 2018 - Mar 2024 (5 years 8 months)

Redesigned a failing BI initiative and delivered an MVP within 3 months, then migrated the platform to Azure Data Factory, Snowflake, and Power BI, cutting infrastructure costs by 84%. Drove the migration of Quest's flagship platform to Microsoft Azure.

Azure Synapse Azure SQL Database Power BI Azure Data Factory Snowflake Cloud Migration Architecture Cost Optimization Team Productivity

Senior Software Engineer

Quest Analytics

May 2017 - Jul 2018 (1 year 2 months)

Joined as a senior individual contributor, building core product features and developing deep domain expertise in healthcare provider network management. Delivered platform capabilities across C#, .NET, Azure SQL, React, Service Bus, MongoDB, Docker, Kubernetes, and Azure CI/CD.

C#.NET Azure SQL React Service Bus MongoDB Docker Kubernetes Azure CICD Provider Network Management

Director of Technology & Owner

Haase and Long

Jul 2005 - May 2017 (11 years 10 months)

Designed and delivered a Revenue Cycle Management platform within 18 months, automating end-to-end workflows for government financial assistance, payment plans, and collections. Deployed the platform across regional institutions, cutting manual processing time by 40%.

Revenue Cycle Management Software Architecture Product Development Infrastructure Client Implementation Regulated Environments Workflow Automation

VP of Technology & Co-Founder

Talon Interactive

Sep 2001 - Jul 2005 (3 years 10 months)

Co-founded the company and architected an extensible messaging, CRM, and commerce platform on a multi-tenant SaaS foundation. Delivered B2B and B2C solutions spanning web, mobile, messaging, and third-party integrations.

Architecture Multi tenant SaaS Messaging CRM Commerce B2B B2C Web Mobile Workflow Automation

Software Engineer

NetSales

May 1999 - Sep 2001 (2 years 4 months)

Contributed to the design and development of a B2B and B2C e-commerce platform, building early experience in distributed systems and commercial web application delivery.

Ecommerce Distributed Systems Web Applications B2B B2C