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Winnie Gakuru

@winniegakuru

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Cloud Support Engineer at AWS and EKS SME who established FluxV2 GitOps deployments across Safaricom PLC clusters.

Kenya

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At Safaricom PLC, I set up and bootstrapped FluxV2 on OpenShift and EKS clusters, using multi-tenancy so vendors could automate deployments without access to the organization’s full deployment files. I also supported the migration and shared knowledge to encourage adoption.

In my DevSecOps Engineer II role at Safaricom PLC, I set up deployment pipelines for EKS and OpenShift, and used Jenkins shared libraries to improve governance and pipeline maintainability. I added EKS, Jenkins, and FluxCD to Dynatrace, Prometheus, and Grafana for resource and service monitoring.

I'm currently a Cloud Support Engineer - Deployment (Containers) at Amazon Web Services (AWS). Earlier, I developed software and contributed to a financial system at Counter1-Serve, including a credit score that accepts a JSON API request and returns score details. I hold AWS and Kubernetes credentials, including EKS (Container Service for Kubernetes) Subject Matter Expert.

Experience

Work history, roles, and key accomplishments

Current

Cloud Support Engineer - Deployment (Containers)

Current

Amazon Web Services (AWS)

Dec 2023 - Present (2 years 11 months)

Worked as Cloud Support Engineer - Deployment (Containers) at Amazon Web Services (AWS).

DevSecOps Engineer II

Safaricom PLC

Jan 2022 - Dec 2023 (1 year 11 months)

1. Automate Application Deployments
o Pipeline setup on both EKS and OpenShift clusters, support, and training for Tibco and spring boot micro-services,
o Use of Jenkins shared Library to improve on governance (shift left) and pipeline maintainability.
o Enforce RBAC cluster rights limitation to developers to push for pipeline adoption.
o Vendor project support on pipelines setup and troubleshoot

DevOps Engineer

Safaricom PLC

Jun 2021 - Dec 2021 (6 months)

Worked as DevOps Engineer at Safaricom PLC.

Software Engineer

Counter1-Serve

May 2021 - Dec 2021 (7 months)

Worked as Software Engineer at Counter1-Serve.

Software Quality Assurance Engineer

Counter1-Serve

Nov 2019 - May 2021 (1 year 6 months)

Responsibilities
• Orchestrated efficient deployments, including testing features and correcting code to produce innovative products.
• Coordinated with management to evaluate and improve software and hardware interfaces.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Consulted with engineering team members to determine system

Software Developer

Salvon Africa

Dec 2018 - May 2021 (2 years 5 months)

Worked as Software Developer at Salvon Africa.

Software Developer

Freelancing

Jan 2018 - Sep 2018 (8 months)

• Designed and developed USSD Voting System using MySQL Server, PHP and htlm For Kisii University.
• Designed and developed MPESA integration system using MSSQL Server, PHP, and htlml For KIPS college.
• Developed and implemented a mobile lending website for Floton East Africa using MySQL, PHP, bootstrap, and HTML.
• Developed and implemented a Church website that provides its members' information

Software Developer

MEALTIME COMPANY Ltd

Aug 2017 - Nov 2017 (3 months)

Responsibilities
• Run system scans and promptly addressed critical issues.
• Customizing the system for the new on boarded clients.
• Developed admin portal by applying expertise in PHP, bootstrap and restful web API.
• Documented customer requirements and project plans.
• Used interpersonal and communication skills in all interactions, enriching team collaboration, customer relationships and dev

Support Engineer

Safaricom PLC

Feb 2017 - Aug 2017 (6 months)

Responsibilities
• Initiate requests for the client, checks the logs on Putty and facilitated connectivity troubleshooting between client and Broker,.
• Communicated status updates to affected parties when issues arose.
• Provided outstanding help desk service and support to customers.
• Increased job count from 10 to over 40 customers a month integrating their system with payment gateway.
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Software Developer

SYNCSOFT Ltd

Jun 2016 - Sep 2016 (3 months)

Responsibilities
• documented the system.
• Took part in the Development of real estate and ticketing websites.
• Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases.
• Presented project progress and updates to the management at key points in development.
• Used laravel- PHP framework to develop code snippets for Veran Events.
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