Winda Laurensia

Conducted regular compliance reviews and audits of financial advisers’ client interactions and documentation, ensuring adherence to company policies and regulatory standards. Managed and resolved stakeholder complaints, identified compliance risks and incidents, and supported Board, Risk, and Compliance meeting documentation.

Reviewed financial advice documents for accuracy and compliance and collaborated with advisers to prepare client reports and supporting documentation. Improved workflow processes and supported quality assurance and service delivery standards within the advisory support team.

Prepared and reviewed financial advice documentation across investments, retirement planning, and insurance, while maintaining accurate client records. Supported quality assurance and service delivery through documentation review and adviser support.

Reviewed client financial information, including assets, liabilities, and insurance details, and assisted advisers with client administration and documentation processes. Helped prepare financial analysis and product comparison reports to support client recommendations.

Managed accounting and reporting for multiple clients, handling accounts payable and receivable and processing supplier invoices with reconciliations. Supported payroll processing and expense management activities.

Completed a Diploma of Financial Planning (RG146) at Kaplan Professional in December 2017.

Completed a Bachelor of Applied Finance at Macquarie University in December 2012.

Completed a Diploma of Commerce at the Sydney Institute of Business and Technology in December 2010.