WILBERFORCE KUTEESA
@wilberforcekuteesa
I improve customer service, data accuracy, and IT support operations.
UgandaWhat I'm looking for
I've supported customers and resolved mobile and network service issues at MTN Uganda through the MUBS Entrepreneurship Center, handling registrations, SIM replacements, customer updates, and technical complaint escalation.
At Rockford Harris Group, I entered and updated data, maintained databases and records, verified information for accuracy, and generated reports. I bring over 10 years of experience across customer service, technical support, data management, and administrative operations.
I've also provided desktop support at Focus Youth Development Association, installing and maintaining hardware and software while helping users troubleshoot system issues.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Rockford Harris Group
Jan 2023 - Jan 2025 (2 years)
Entered and updated data accurately into company systems, maintained records and databases, verified data for accuracy, and generated reports.
Education
Degrees, certifications, and relevant coursework
ISBAT University
Bachelor of Science, Information Technology
2008 - 2011
Pursued a Bachelor of Science in Information Technology, gaining foundational knowledge in IT systems and applications.
Bombo Secondary School
Uganda Advanced Certificate of Education, General Education
1998 - 1999
Completed the Uganda Advanced Certificate of Education (UACE), preparing for higher education.
Cambridge International College
Diploma, Stores and Stock Control
2005 -
Completed a Diploma in Stores and Stock Control, focusing on inventory management and stock control principles.
Kennedy Secondary School
Uganda Certificate of Education, General Education
1994 - 1997
Completed the Uganda Certificate of Education (UCE), establishing a strong academic foundation.
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
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