Looking for a job

Waqas Badar

@waqasbadar

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I build scalable backend, real-time, and call center systems.

Pakistan

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What I'm looking for

I'm looking to lead backend architecture and engineering teams building scalable, event-driven, real-time systems and integrations.

I've built scalable backend platforms, real-time WebSocket services, and call center solutions across Etaps, Khazana Enterprise, and IBEX Global Solution.

At Etaps, I developed event workers, a Java-Netty WebSocket server for real-time Pusher-protocol events, Shopify inventory integration, courier integration, robocalls on order arrival, and payment reconciliation.

I've led architecture planning, mentored engineers, and delivered integrations with Facebook, Instagram, IMAP, banking systems, and telephony platforms using PHP, Laravel, Java, Redis, RabbitMQ, WebRTC, and MySQL.

Experience

Work history, roles, and key accomplishments

Current

Principal Software Engineer

Current

Etaps

Feb 2025 - Present (1 year 7 months)

Developed an EventWorker to call APIs on order events, a WebSocket server in Java-Netty for real-time events, and integrations with Shopify and courier services. Also developed RoboCall on order arrival and payment reconciliation processes.

PHP Laravel Java Redis RabbitMQ WebSockets Netty Shopify Payment Reconciliation

Software Engineering Lead

BackBone Technologies

Jun 2025 - Dec 2025 (6 months)

Implemented backend services for a call center solution and provided consultancy to the team.

PHP Laravel Java Redis MySQL WebRTC Elasticsearch RabbitMQ KeyDB

Software Engineering Lead

Khazana Enterprise (Pvt.) Ltd.

Apr 2022 - Sep 2024 (2 years 5 months)

Designed and developed scalable backend services including a routing engine and WebSocket server. Led architecture planning, mentored team members, and integrated with external platforms such as Facebook, Instagram, and IMAP.

PHP Laravel Java Redis MySQL WebRTC Elasticsearch RabbitMQ KeyDB WebSockets Architecture Mentorship

Lead Software Developer

IBEX Global Solution Pvt. Ltd.

Jun 2015 - Mar 2022 (6 years 9 months)

Led system design and provided mentorship to junior developers. Translated business requirements into scalable technical solutions and integrated services with external APIs including Facebook and Instagram. Provided custom dashboards and campaign performance reporting for major clients.

PHP Laravel Java Memcache MySQL WebRTC Elasticsearch API Integration Dashboard Development

Senior Software Engineer

IBEX Global Solution Pvt. Ltd.

Sep 2011 - Dec 2014 (3 years 3 months)

Developed call center solutions and SMS gateway platforms. Integrated telephony solutions with banking systems and delivered projects for Punjab Information Technology Board. Optimized system performance to support a higher number of concurrent agents.

PHP MySQL Telephony SMS Gateways IVR Performance Optimization