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von Hoesslin Zahra

@vonhoesslinzahra

Microsoft Dynamics 365 Developer at VeriPark, where I implemented banking use cases and improved CRM case handling and reporting.

Germany

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At VeriPark, I implemented banking use cases for Dynamics 365, including ticket assignment and customer-specific SLA logic. I also improved operational visibility with Power BI dashboards and updated CRM reports.

Previously, I delivered CRM solutions at Ayco, including an integrated service and warranty system for ICTN and a modernized mining-insurance portal. Across my roles, I've translated customer requirements into Dynamics 365 solutions and supported them through implementation and production fixes.

Experience

Work history, roles, and key accomplishments

Senior Microsoft Dynamics 365 Developer

VeriPark

Jul 2024 - Jul 2026 (2 years)

Implemented complex banking use cases and Dynamics 365 solutions for clients, including ticket assignment and SLA logic. Provided Power BI dashboards, CRM reports, and production support.

Dynamics 365 Power Platform Power BI SSIS C#.NET XRM SDK JavaScript TypeScript SQL Server Azure Data Factory REST APIs OData OAuth Agile DevOps CI CD

Microsoft Dynamics CRM Developer

Ayco

Jan 2020 - Jan 2024 (4 years)

Consulted on CRM implementation projects, analyzed business processes, and delivered technical solutions. Implemented service and warranty solutions, portal integrations, and CRM-based ticketing.

Dynamics 365 CRM Requirements Analysis Solution Design Technical Implementation Integration WhatsApp Integration Ticketing Systems SQL Server

Full Stack Web Developer / CRM Developer

Apornak Technology

Jan 2013 - Jan 2020 (7 years)

Developed automated PDF workflows for quotations and invoices, maintained a textile-sector sales application, and built database-backed MVC web applications.

CRM PDF Automation MVC Web Development Joomla SQL Server Legacy Systems

Software Developer

Novin Idea

Jun 2010 - Jan 2013 (2 years 7 months)

Integrated mobile network operator APIs for SMS delivery and two-way messaging. Developed SQL Server schemas and stored procedures for messaging, survey, and campaign data.

API Integration SMS SQL Server Stored Procedures Database Design