Vivienne Ochiobi
@vivienneochiobi
I'm building cybersecurity skills in SOC operations, incident response, endpoint security, and network security.
NigeriaWhat I'm looking for
I'm a Computer Science graduate and ISC2 Certified in Cybersecurity professional building a foundation in SOC operations, incident response, endpoint security, and network security.
Through IT Support at Codec Systems Limited, I supported technical operations, software and hardware installation, basic troubleshooting, network configuration, and system maintenance.
At Quantum Payment and Solutions, I resolved customer inquiries, escalated complex issues, gathered feedback, and contributed to service improvements. I'm eager to grow within a technical team where I can be mentored while applying my analytical problem-solving skills.
Experience
Work history, roles, and key accomplishments
Customer Service Intern
Quantum Payment and Solutions
Jan 2023 - Dec 2023 (11 months)
Responded to customer inquiries via phone, chat, or in-person interactions, providing accurate information about products, services, and company policies. Resolved basic customer complaints and escalated complex issues to supervisors as needed.
IT Support Intern
Codec Systems Limited
Jan 2021 - Dec 2021 (11 months)
Assisted senior IT staff with daily technical support operations and learned to troubleshoot basic computer and software problems under supervision. Supported installation of software and hardware equipment and observed network configuration and system maintenance procedures.
Education
Degrees, certifications, and relevant coursework
Redeemer College of Science and Technology
Higher National Diploma, Computer Science
Higher National Diploma in Computer Science from Redeemer College of Science and Technology, Mowe, Ogun State, completed in 2025.
ISC2
Certified in Cybersecurity (CC), Cybersecurity
Certified in Cybersecurity (CC) from ISC2, obtained in 2025.
Redeemer College of Science and Technology
National Diploma, Computer Science
National Diploma in Computer Science from Redeemer College of Science and Technology, Mowe, Ogun State, completed in 2022.
Wesley Girls' Secondary School
WASSCE, General Studies
Completed WASSCE at Wesley Girls' Secondary School in 2016.
Deloitte
Deloitte WorldClass - Emotional Intelligence, Professional Development
Completed Deloitte WorldClass course on Emotional Intelligence.
Deloitte
Deloitte WorldClass - Effective Leadership, Professional Development
Completed Deloitte WorldClass course on Effective Leadership.
Deloitte
Deloitte WorldClass - Digital Literacy, Professional Development
Completed Deloitte WorldClass course on Digital Literacy.
Deloitte
Deloitte WorldClass - Critical Thinking, Professional Development
Completed Deloitte WorldClass course on Critical Thinking.
Deloitte
Deloitte WorldClass - Personal Branding, Professional Development
Completed Deloitte WorldClass course on Personal Branding.
ESET
Certified ESET Managed Client Security Professional, Endpoint Security
Certified ESET Managed Client Security Professional, issued April 22, 2026, covering ESET PROTECT On-Prem v12.x/13.x.
ESET
Certified ESET Managed Client Security Specialist, Endpoint Security
Certified ESET Managed Client Security Specialist, issued April 17, 2026, covering ESET PROTECT On-Prem v12.x/13.x.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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