Vivian Nwankwo
@viviannwankwo
Experienced clinical pharmacist specializing in managed care and appeals.
What I'm looking for
I am a licensed clinical pharmacist with extensive managed-care experience supporting Medicare, Medicaid, and commercial plans across multiple national organizations. I have worked in community pharmacy operations and progressed into utilization management, prior authorization, and appeals roles with a focus on evidence-based decisions.
Throughout my career I have finalized clinical prior authorizations, processed appeals, mentored pharmacy students, and collaborated with physicians and medical directors to optimize patient outcomes. I have contributed to formulary reviews and the development of Part B/Drug initiatives to ensure appropriate utilization.
My strengths include clinical evaluation of complex cases, use of compendia and medical literature to support determinations, quality assurance of decisions, and clear communication with patients, providers, and internal stakeholders. I hold active pharmacist licenses in Missouri and Texas and certifications in BLS/CPR and immunization.
I am driven by improving medication access and safety through rigorous utilization management and collaborative care, and I bring consistent attention to regulatory compliance and patient-centered outcomes.
Experience
Work history, roles, and key accomplishments
Clinical Pharmacist
UnitedHealthcare
Oct 2023 - Present (1 year 11 months)
Review and adjudicate pharmacy appeals by evaluating clinical documentation, compendia, and policies; collaborate with medical directors and providers and perform quality assurance on appeal decisions.
Clinical Pharmacist
Cigna Healthcare
Nov 2019 - Sep 2023 (3 years 10 months)
Supported Medicare Advantage clinical programs and developed Drug/Biologic Part B initiatives to ensure appropriate utilization while maintaining provider and customer relationships.
Clinical Pharmacist
CVS Caremark
Dec 2015 - Jan 2019 (3 years 1 month)
Supported prior authorization and utilization management for Medicare Part D and commercial plans, managing approvals, denials, and appeals to ensure appropriate coverage decisions.
Clinical Pharmacist
Express Scripts
Jul 2014 - Jun 2015 (11 months)
Provided clinical support for prior authorization and utilization management, finalized denials/overrides, communicated with prescribers, and participated in formulary reviews and student mentorship.
Staff Pharmacist
Walgreens Pharmacy
Jun 2013 - Jun 2015 (2 years)
Processed prescription orders, supervised pharmacy technicians and students, and conducted medication therapy management and comprehensive patient assessments to support coordinated care and patient outcomes.
Education
Degrees, certifications, and relevant coursework
Notre Dame of Maryland University School of Pharmacy
Doctor of Pharmacy, Pharmacy
Completed the Doctor of Pharmacy (Pharm.D.) program, graduating in May 2013.
Highline College
Associate Degree, General Studies
Completed an associate degree, graduating in May 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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