Vira Mileniar

Handle customer inquiries and concerns through professional written communication. Manage data entry and maintain accurate customer information and records.

Create original digital illustrations and graphic designs based on client briefs and visual requirements. Develop visual concepts from initial ideas through to final delivery while maintaining consistency with client expectations.

Provided personalized academic and classroom support based on the student's individual learning needs. Adapted teaching and communication methods to improve the student's understanding, participation, and confidence.

Translated and proofread English-Indonesian content while maintaining accuracy, context, tone, and readability. Researched terminology and references to ensure clear and appropriate content.

Ensured guests had a comfortable and positive experience by promptly assisting with their needs, requests, and concerns. Handled guest issues professionally and coordinated with relevant departments to ensure problems were resolved effectively.

Engaged with an international online community by answering questions, assisting members, and addressing concerns. Helped maintain an active and welcoming community through consistent communication and engagement.

Pursuing a Bachelor of Arts in English Literature, focusing on English language, literature, literary analysis, and academic writing.

Completed undergraduate studies in English Literature, studying English language, literature, and foundational literary studies before continuing at UNTAG Surabaya.