Viola Hencel Rodrigues

At ThoughtFocus Inc., I architected microservices workflows for an enterprise document intelligence platform and developed RAG-based processing pipelines using semantic retrieval and FAISS. The platform achieved up to 98% extraction accuracy and 3x faster processing.

I also developed mortgage AI chatbots, agentic document extraction pipelines for 62+ document types, and a voice assistant that reduced customer support conversation time by 45%. My work uses tools and services including LangGraph, Azure OpenAI, and OpenAI Realtime APIs.