Viktoriia Kapkanets

Built a six-page Power BI report for weekly tracking of program signups across two regional volunteer programs, designing a star schema data model and authoring DAX measures. Cleaned and validated datasets from multiple sources using Excel and Power Query, and collaborated with program coordinators to translate reporting needs into KPIs.

Coordinate communication between families, schools, therapists, and support services, organizing and tracking case information with accuracy. Support newcomer immigrant families navigating BC's disability and social services systems, guiding them through diagnostic pathways and funding applications.

Collected structured behavioural data across target skill areas and tracked progress, adjusting approaches based on observed patterns. Provided one-on-one, ABA-based behavioural intervention support for a child in a home setting.

Managed editorial quality and accuracy across published materials under regular deadlines. Wrote articles and press releases, recorded news segments for radio, and coordinated content production across print and radio formats.

Analyzed competitor websites and traffic data using SEMrush and Similarweb, building the site's semantic core to inform content decisions. Wrote and edited SEO-optimized articles and restructured content architecture to improve organization and search-friendliness.

Managed departmental documentation and reporting, handling state examination records and diploma documentation with precise data entry. Lectured in foreign literature and supported the university admissions committee by processing and verifying applicant records.

Master's degree in Philology and Computational Linguistics.

Completed front-end development training covering HTML, CSS, JavaScript, and Node.js.