Open to opportunities

Vignesh Narayanan

@vigneshnarayanan

IT and security manager at Detect Technologies managing ISO 27001 ISMS, with Wazuh XDR and cloud automation workflows implemented.

India

Message

At Detect Technologies, I lead Information Security, Cloud Compliance, IT Infrastructure, and corporate GRC functions. I own the ISO 27001-aligned ISMS and oversee audit readiness, incident management, and risk treatment.

I implemented Wazuh XDR, ZapProxy, Freshservice IR dashboards, and cloud automation workflows. I also established a centralized Security & IT Operations Command Hub in O365 and created security posture dashboards for MTTD, MTTR, vulnerability trends, and audit readiness.

Previously, at LikewizeCorp (Brightstar India Shared Services), I led global patching operations across 5000+ servers and managed vulnerability remediation and server hardening. Across earlier roles at Freshworks Inc., GAVS Technologies, and CSS Corp, I supported enterprise customers, infrastructure, and security operations.

Experience

Work history, roles, and key accomplishments

Current

Manager – IT, Compliance & Cloud Infrastructure

Current

Detect Technologies

Aug 2023 - Present (3 years 2 months)

Lead Information Security, Cloud Compliance, IT Infrastructure, and Corporate GRC functions. Own and manage the ISMS aligned to ISO 27001, oversee internal audits, and lead corporate incident management.

ISO 27001 ISMS SOC2 GDPR Incident Management DLP Endpoint Security Access Governance RBAC Business Continuity Disaster Recovery Wazuh ZapProxy Freshservice O365 Cloud Automation PowerShell

Associate Manager – IT Operations / Vulnerability Management

Likewize Corp (Brightstar India Shared Services)

Apr 2021 - Feb 2023 (1 year 10 months)

Led global patching operations across 5000+ servers and managed vulnerability remediation, SCCM/WSUS configuration, and server hardening. Administered O365 ATP security, Checkpoint Firewall, and Zscaler Zero Trust.

Patch Management Vulnerability Management SCCM WSUS Server Hardening Microsoft ATP Checkpoint Firewall Zscaler AWS Migration

Technical Account Manager

Freshworks Inc.

Jan 2020 - Apr 2021 (1 year 3 months)

Supported enterprise customers using Freshservice (SaaS ITSM) and advised on security configurations, access controls, automations, and integrations. Managed incident, change, and service request workflows.

Freshservice ITSM Security Configuration Access Control Automation Incident Management Change Management

Senior IT Engineer / Server Administrator / Service Desk Lead

GAVS Technologies

Oct 2014 - Jan 2020 (5 years 3 months)

Administered Azure, Windows Servers, AD, O365, SCCM, Hyper-V, and VLAN networks. Played a key role in ISO 27001 and HIPAA audit documentation and readiness, and managed DR drills and service desk performance.

Azure Windows Server Active Directory O365 SCCM Hyper V VLAN ISO 27001 HIPAA Disaster Recovery Service Desk Management

Technical Support Executive

CSS Corp

Jan 2013 - Oct 2014 (1 year 9 months)

Provided remote infrastructure support for networks, VPN, Apple devices, and Windows/Mac OS. Resolved firewall, connectivity, and endpoint issues for global users.

Network Support VPN Firewalls Endpoint Support Windows MacOS