Victory Onyeche
@victoryonyeche
Bio-environmental engineer focused on sustainable solutions and customer-focused operations.
What I'm looking for
I am a bio-environmental engineer with hands-on experience in customer service, collections, and field operations in agricultural and research settings. I combine technical training in agricultural and bio-resource engineering with practical experience executing field trials, maintaining processing machinery, and supporting research communication.
At Newedge Finance Limited I managed delinquent accounts, coordinated repayment schedules, and maintained professionalism while delivering exceptional service to difficult customers. In my internship at the Cocoa Research Institute of Nigeria I supported technical reporting, assisted with field trials and equipment maintenance, and contributed to environmentally friendly solutions like efficient water management and waste-reduction strategies.
I bring strong analytical, reporting, and technical communication skills, alongside computer literacy and a customer-service mindset. I seek to apply my expertise to roles that value sustainability, operational efficiency, and clear stakeholder communication.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Newedge Finance Limited
Mar 2020 - Aug 2022 (2 years 5 months)
Notified customers of delinquent accounts and arranged repayment schedules, maintaining professionalism while collecting outstanding amounts and tracking debts to improve recovery rates.
Customer Service Intern
Cocoa Research Institute of Nigeria
Mar 2019 - Aug 2020 (1 year 5 months)
Supported preparation of technical reports and presentations, assisted execution and monitoring of field trials, and maintained processing equipment to support research projects and sustainable farming practices.
Education
Degrees, certifications, and relevant coursework
Federal University Oye Ekiti
Bachelor of Engineering, Agricultural and Bio-Resource Engineering
Pursued Bachelor of Engineering in Agricultural and Bio-Resource Engineering with coursework and projects focused on environmental management and sustainable farming practices.
Federal Polytechnic Ado-Ekiti
National Diploma, Agricultural and Bio-Environmental Engineering
Completed National Diploma in Agricultural and Bio-Environmental Engineering with practical training in processing machinery maintenance and field trial support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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