At i2c Inc, I validate data, SQL queries, and report outputs against source data, and build merchant performance reporting that helps client and operations teams understand transaction declines. I also designed n8n automations and deployed an AI-powered dashboard that replaced manual monitoring for a team of 8 analysts.
I automated a client-facing Power BI reporting suite for authorization and dispute KPIs, reducing reporting time by 75%. I also document workflows and system requirements, coordinate enhancements across product, engineering, and operations, and trained 4 junior analysts.
