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Umer ShaffiUS
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Umer Shaffi

@umershaffi

Dynamics 365 Power Platform Architect at Dynamics 365 Help Inc., who designed enterprise architecture and migrated legacy CRM systems with zero downtime.

United States
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At Dynamics 365 Help Inc., I lead enterprise-wide Dynamics 365 CE and Power Platform architecture, aligning business strategy with technology solutions. I designed scalable model-driven apps and Azure integrations, and spearheaded legacy CRM migrations with zero downtime.

I also established Azure DevOps pipelines for continuous integration and delivery, and architected secure Dataverse data models with role-based access. I mentor development teams on coding standards and performance optimization.

At MetaOption LLC, I provided Dynamics 365 CRM and Power Platform consulting, translating client requirements into technical specifications and solution designs. I also supported data migrations, testing, and integrations with Office 365 and SharePoint.

Earlier, at Nevas Technologies and Dynamics Square, I developed Dynamics 365 customizations, Power Apps, Power Automate workflows, integrations, and Power BI dashboards. I also created Power Virtual Agents chatbots and optimized Dataverse models.

Experience

Work history, roles, and key accomplishments

DI
Current

Dynamics 365 Power Platform Architect

Dynamics 365 Help Inc.

Jul 2023 - Present (3 years 4 months)

Led enterprise-wide Dynamics 365 CE and Power Platform architecture, aligning business strategy with technology solutions. Designed and implemented scalable model-driven apps and custom integrations with Azure services to improve operational workflows.

Education

Degrees, certifications, and relevant coursework

Arizona State University logoAU

Arizona State University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science from Arizona State University.

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