Umashankar Sharma

Worked as Health and well-being at Career Break.

Designed and deployed backend solutions for enterprise digital applications and contact center solutions, enhancing customer service and operational efficiency for clients such as Xiaomi, TCS, Banglalink, and Walaa Insurance. Engineered complex logic, integrated secure RESTful APIs and SOAP web services, and led UAT and SIT to ensure reliable deployments.

Designed and deployed backend solutions for enterprise digital applications, contact center solutions enhancing customer service and operational efficiency for Xiaomi, TCS,Banglalink and Walaa Insurance.
Engineered complex logic and integrated secure RESTful APIs and SOAP web services into applications and Replaced direct database dependencies to improve application functionality and performance

Worked as Engineer - Digital Applications at Black Box Limited (Formerly AGC Networks Ltd).

Worked as Graduate Engineering Trainee at Black Box Limited (Formerly AGC Networks Ltd).

•Leveraged Python, NumPy, and Pandas to perform advanced data manipulation and analysis, efficiently processing datasets to support data-driven decision-making. •Executed a critical MongoDB upgrade across the system, optimizing query execution times for large datasets and successfully reducing memory usage.

Worked with core technology group of the organisation. Learned to use python during internship and has been exposed to predictive analytics solutions of organisation.
Also worked on MongoDB version upgrade for optimization of big data memory and time performance up to 5 times

Pursued a Bachelor of Technology in Electrical Engineering, building a strong foundation in engineering principles and technical problem-solving.

Completed secondary education with a focus on Computer Science, developing foundational knowledge in computing and programming.