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Tricia Varney

@triciavarney1

Senior Software Engineer at Freshworks contributing PHP backend and REST API features to the Freshservice enterprise SaaS platform.

United States

Message

At Freshworks, I contribute to backend and API development for the Freshservice enterprise SaaS platform. I’ve worked on workflow automation and integrations, including for clients such as Databricks and Shopify.

At DRT Strategies, I developed PHP web applications and customized WordPress themes and plugins for healthcare and retail platforms. I also implemented REST APIs and asynchronous processing, and supported junior developers on PHP and WordPress practices.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Freshworks

Jul 2025 - Present (1 year 3 months)

Contributed to backend and API development for Freshservice enterprise SaaS platform, enhancing multi-tenant service management workflows with PHP-based server-side logic and RESTful APIs. Implemented workflow automation features and integrations, improving system responsiveness and user experience for clients such as Databricks and Shopify.

PHP REST APIs HTML5 CSS Microservices Code Review Troubleshooting

Senior Software Engineer

DRT Strategies

Jul 2020 - Jun 2025 (4 years 11 months)

Developed and maintained PHP-based web applications for commercial healthcare and retail platforms, implementing server-side business logic and database interactions. Designed and enhanced WordPress themes and plugins, implemented REST APIs and asynchronous job processing, and mentored junior developers.