Tracy Johnson

Spearheaded the implementation of automation, process controls, and new security platforms that remediated critical risks and vulnerabilities. Led vendor evaluations and PoC efforts, resulting in $1.3M in annual savings on security tooling for Ochsner.

Designed and implemented scalable processes for live event production, optimizing workflows and deploying a pay-per-view streaming system that expanded audience access. Developed and enforced crew and administrative procedures to enhance operational efficiency.

Implemented new automation and process controls that corrected over 46 audit-identified security risks and vulnerabilities, reducing onsite guard requirements and decreasing overall labor costs by $400K annually. Led the organization in over 20 security audits, identifying and correcting 100+ oversight findings that significantly reduced the company's risk exposure metric by 60%.

Deployed and managed an intrusion detection and prevention platform increasing visibility into potential attackers by 60%, and implemented a data security platform increasing response to unauthorized data handling by 100%. Led Security Operations for agile projects, managing privileged access approvals and reducing privileged access creep by 65%.

Conducted thorough reviews of elevator construction plans to ensure adherence to specifications, reducing errors in building and installation by 20%. Collaborated with on-site teams to streamline the delivery and installation of elevator equipment, ensuring timely and efficient service.

Performed meticulous reviews of train maintenance and configurations to ensure accurate repairs and upkeep of Austin's city locomotives, increasing locomotive uptime by 25%. Led daily briefings with a 5-person crew, providing updates on yard operations, locomotive performance, and outlining key tasks.

Maintained accurate inventory of service van tools and parts, ensuring availability for on-site repairs and efficient service delivery. Provided clear explanations to customers about repair processes, timelines, and preventative maintenance recommendations, fostering trust and understanding.

Oversaw the maintenance of multiple vehicle fleets, ensuring all repairs and servicing met company standards and schedules. Managed store accounts and reconciled company credit card purchases, ensuring accurate financial tracking and resolving discrepancies promptly.

Presently enrolled in the Cyber Security Career Journey program at Unisys, focusing on advanced cybersecurity concepts and practices. This program enhances skills in threat detection, incident response, and security architecture.

Completed a comprehensive program in Industrial/Diesel Technology, gaining expertise in the maintenance and repair of industrial and diesel engines. This education provided a strong foundation in mechanical systems and diagnostics.