Open to opportunities

Thabang Seloane

@thabangseloane

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IT Support Technician, System Administrator with over 6 years of experience

South Africa

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What I'm looking for

I am seeking opportunities that allow me to leverage my extensive writing and communication skills to make a significant impact.

Challenging Projects: I thrive in dynamic environments that present challenges, allowing me to push the boundaries of my creativity and expertise. I'm ready to take on projects that require innovative thinking and strategic communication

As an IT Helpdesk Agent/Technician and IT Support Specialist, contributed to resolving over 500 client issues monthly with a focus on network troubleshooting, Microsoft 365 support, and cybersecurity awareness. Delivered Wi-Fi network configurations for over 150 clients and implemented cloud backup and firewall consultations for SMEs, enhancing digital resilience and operational efficiency.

Previously, at Mediclinic Muelmed Hospital, supported over 200 staff by optimizing collaboration tools and streamlining desktop deployments, achieving measurable productivity improvements. Completed Diploma in IT Network Design & Administration at CTU Training Solutions, combining academic knowledge with practical expertise to deliver scalable and secure IT solutions. Certified by Comptia A+ and N+, Cisco in Networking Basics and Network Technician Career Path.

Experience

Work history, roles, and key accomplishments

Current

Writer/content writer/communication writer/social media content

Current

Freelance

Jan 2015 - Present (10 years 9 months)

**Job Description: Writer/Content Writer/Communication Writer**

**Company: SEOPros (2015 - Present)**

**Overview:**
As a dedicated online freelancer specializing in writing and communication, I have been an integral part of SEOPros, a South Africa-based company, since 2015. My role involves contributing expertise in content creation and communication strategies.