In my CDC-Supported HIV/AIDS Program role, I supported HIV care-and-treatment services and maintained client records in SmartCare and related health information systems.
I supported patient follow-up, appointment reminders, and continuity of care, and reviewed source documents against electronic records to help identify inconsistencies.
At Save the Children International, I supported sexual and reproductive health, family-planning, and maternal-health activities, including field documentation and monitoring.
Through ALX Certified Virtual Assistant training and mock projects, I practiced appointment scheduling, patient onboarding, insurance verification, prior authorization, medical billing, and clinical documentation using fictional practice data.
