Tejaswini Hiwale
@tejaswinihiwale
DevOps Manager and leader—I'm delivering scalable CI/CD and cloud-native solutions for stability and velocity.
What I'm looking for
I’m a DevOps Expert & Manager with 6+ years in DevOps and 15+ years in technology, focused on transforming infrastructure into scalable CI/CD platforms and cloud-native solutions. At Amdocs, I helped enhance stability, velocity, and cost while reducing critical production incidents by 50% within six months.
I lead a global DevOps team of 8 engineers supporting 100 developers, spanning on-prem and cloud environments. I overhauled CI/CD pipelines (Bitbucket, Jenkins, Nexus, Argo CD) to stabilize 100+ environments, driving security best practices and cutting support cases by 50%, while increasing deployment frequency by 20% through automation.
My work also prioritizes resilience and operational excellence—architecting disaster recovery practices for 20+ microservices, improving deployment consistency and productivity with AI-assisted incident response, and reducing MTTR by 30%. Alongside observability (Prometheus, Grafana, ELK, OpenTelemetry) and FinOps cost optimization (AWS Cost Explorer), I mentor teams and build adoption roadmaps that accelerate recovery times by 75% while maintaining SLA compliance.
Experience
Work history, roles, and key accomplishments
DevOps Expert & Manager
Amdocs Development Centre India Pvt. Ltd.
Mar 2025 - Present (1 year 4 months)
Leads a global DevOps team of 8 engineers supporting 100 developers, improving collaboration across on-prem and cloud environments while managing distributed systems. Overhauled CI/CD pipelines with deployment automation and security best practices, reducing support cases by 50%, and improved deployment consistency and MTTR by piloted AI-driven incident response and automation.
DevOps Lead
Amdocs Development Centre India Pvt. Ltd.
Jan 2022 - Mar 2025 (3 years 2 months)
Architected and implemented CI/CD pipelines across Kubernetes, AWS, and Azure using Jenkins and Argo CD, improving deployment frequency by 28% for 50+ microservices with blue/green and canary strategies. Managed and scaled cloud infrastructure with Terraform and implemented end-to-end observability (metrics, logs, traces) to accelerate incident diagnosis and reduce MTTR by 25%, while optimizing AW
DevOps & NFT Specialist
Amdocs Development Centre India Pvt. Ltd.
Jul 2020 - Dec 2021 (1 year 5 months)
Led on-premise to AWS cloud migration using Terraform for infrastructure provisioning and deployments, reducing infrastructure costs for 50+ applications. Improved system efficiency by performance profiling of microservices to optimize response times by 25% and mentored junior engineers on cloud technologies and performance testing.
Software Specialist
SAS R & D India Pvt. Ltd.
Jun 2018 - Jun 2020 (2 years)
Authored and published 12 performance benchmarks for analytics solutions, contributing to an estimated 15% increase in deal conversion rates by showcasing technical capabilities on GCP and AWS. Deployed and optimized SAS products on GCP and AWS using Jenkins pipelines, driving benchmarking, monitoring, and tuning for system efficiency.
Senior Performance Engineer
TIBCO Software India Pvt. Ltd.
Nov 2009 - Jun 2018 (8 years 7 months)
Owned end-to-end performance engineering for enterprise software across business integration, service grid platforms, and event processing ecosystems. Diagnosed complex performance bottlenecks and delivered actionable recommendations to development teams, resulting in a 60% improvement in product performance.
Education
Degrees, certifications, and relevant coursework
University of Pune
Master's in Computer Science, Computer Science
Completed a Master's in Computer Science at the University of Pune.
University of Pune
Bachelor's in Computer Science, Computer Science
Completed a Bachelor's in Computer Science at the University of Pune.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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