Tehreem Hassan
@tehreemhassan
Psychology master's student seeking part-time research or healthcare assistant work; co-authored an Urdu DASS translation.
GermanyWhat I'm looking for
At Northern Nevada Endocrinology, I managed appointment scheduling, maintained digital patient records, and assisted with insurance verification and billing support.
I'm studying Neurocognitive Psychology at Carl von Ossietzky University Oldenburg, with experience in quantitative data analysis, MATLAB, and Python. I also co-authored an Urdu translation project for the Depression Anxiety Stress Scales (DASS).
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Northern Nevada Endocrinology
Feb 2025 - Dec 2025 (10 months)
Managed appointment scheduling and calendar coordination, including telemedicine appointments. Communicated with patients through phone calls, voicemail, and secure messaging systems, and maintained digital patient records.
Chat Support Agent
Energize
Feb 2024 - Feb 2025 (1 year)
Managed high-volume customer and patient inquiries in a fast-paced environment, handling approximately 750 chats daily while maintaining response times below 15 minutes. Delivered customer support and issue resolution through digital communication channels.
Virtual Medical Assistant
Snap Medical
Apr 2023 - Dec 2023 (8 months)
Coordinated patient appointments and telemedicine consultations. Performed medical documentation and administrative support tasks, and worked with healthcare management systems including Xestro, Zedmed, and Clinic2Cloud.
Education
Degrees, certifications, and relevant coursework
Carl von Ossietzky University Oldenburg
Master of Science, Neurocognitive Psychology
2025 -
Pursuing a Master of Science in Neurocognitive Psychology since 2025.
National University of Sciences and Technology (NUST)
Bachelor of Science, Psychology
2018 - 2022
Completed a Bachelor of Science in Psychology from 2018 to 2022.
Johns Hopkins University
Certification, Psychological First Aid
Earned a certification in Psychological First Aid.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Salary expectations
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