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Tanisha Jain

@tanishajain04

Network security engineer at Infinity Labs (Palo Alto Networks), deploying Prisma Access and designing Zero Trust security policies.

India

Message

At Infinity Labs (Palo Alto Networks), I plan and deploy Prisma Access Remote Networks, GlobalProtect mobile users, and IPsec service connections. I design security policies using App-ID, User-ID, and Content-ID, with zone-based segmentation and least-privilege access.

I monitor traffic and threat logs through Strata Logging Service and troubleshoot policy, deployment, and activation issues with TAC and Engineering. Previously, I handled customer routing, switching, and security issues at Meter Inc. and supported UniFi products at Ubiquiti Inc.

Experience

Work history, roles, and key accomplishments

Current

Professional Services Consultant

Current

Infinity Labs (Palo Alto Networks)

Jan 2025 - Present (1 year 10 months)

Planned and deployed Prisma Access Remote Networks, Mobile Users (GlobalProtect), and Service Connections with IPsec connectivity per customer requirements, managed centrally through Panorama and Strata Cloud Manager (SCM). Designed and enforced NGFW and Prisma Access security policies using App-ID, User-ID, and Content-ID, and configured security profiles including Antivirus, Anti-Spyware, URL Fi

Palo Alto Networks Prisma Access SASE Global Protect VPN IPSEC Panorama Strata Cloud Manager App ID User ID Content ID Security Profiles URL Filtering DNS Security Wildfire SSL TLS Decryption Cloud Identity Engine Strata Logging Service (SLS)

Technical Support Engineer

Meter Inc.

Jul 2024 - Jan 2025 (6 months)

Troubleshot and resolved routing, switching, and security issues reported by customers, using packet capture analysis to identify root causes. Partnered with internal teams to escalate critical bugs and support configuration changes for new deployments.

Routing Switching Security Packet Analysis Troubleshooting

Network Engineer

Ubiquiti Inc.

Sep 2021 - Jul 2024 (2 years 10 months)

Handled customer TAC cases, including escalations, for UniFi Switches, Routers, and Firewalls. Identified issues and improvement opportunities across functionality, UX, and product behavior, collaborating with developers and QA engineers to prioritize and resolve. Assisted in the management and maintenance of infrastructure, including servers, networks, and cloud services, and mentored incoming en

UniFi TAC Troubleshooting Infrastructure Management Mentorship