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@taiseermahamid
Detail-oriented Arabic studies graduate with customer service experience.
I am a recent graduate with a Bachelor's degree in Arabic Studies from Jagiellonian University. My academic journey has equipped me with a deep understanding of Arabic culture and language, which I am eager to apply in a professional setting. I have developed strong communication skills and a keen attention to detail through my studies and various work experiences.
In my previous roles, I have demonstrated my ability to assist customers effectively, whether it was at the Information Desk in a train station or preparing goods for shipment. My experience as an Arabic Content Moderator at Accenture has further honed my skills in evaluating content and ensuring compliance with client policies. I am passionate about providing excellent service and contributing positively to any team I join.
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Work history, roles, and key accomplishments
Accenture
Sep 2023 - Nov 2023 (2 months)
Responsible for evaluating online social media and web content in accordance with client policies. Tasks include reviewing images, videos, and text-based content, as well as escalating violations using internal tools.
Jagiellonian University
Oct 2020 - Jul 2023 (2 years 9 months)
Completed a Bachelor's degree in Arabic Studies, focusing on language proficiency and cultural understanding.
DPRS
Jul 2017 - Jul 2020 (3 years)
Responsible for preparing goods for shipment by completing orders according to the order list and packing items for delivery.
LeasingTeam
Nov 2014 - Jun 2017 (2 years 7 months)
Assisted travelers at a train station by providing information about train schedules, helping with ticket purchases, and directing them to the appropriate platforms.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Arabic Studies
2020 - 2023
Studied Arabic studies, focusing on language, literature, and cultural aspects of Arabic-speaking countries.
Software and tools used professionally
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