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Syed Sajjad Ali

@syedsajjadali

AI Engineer at SimpSocial who took Sarah AI’s voice-agent solution into production for automotive dealership call automation.

Pakistan

Message

At SimpSocial, I took Sarah AI’s voice-agent solution into production for dealership call automation. I integrated voice agents with Twilio, CRM APIs, customer records, and vehicle inventory systems to support real-time, context-aware interactions.

At Intrapreneur, I contributed to AI integration and enterprise software development for a World Bank-funded IMIS built for the Sindh Social Protection Authority. My work included FastAPI backend services, AI and banking API integrations, and platform modules such as Grievance Redressal and program workflow management.

At LeapsDev Remote, I developed production AI SaaS for conversational and voice agents, including a RAG pipeline. I’ve also co-founded Covex AI, a B2B Voice AI platform, and delivered AI training through a Gov funded NAVTTC technical training program.

Experience

Work history, roles, and key accomplishments

Current

AI Engineer

Current

SimpSocial

Sep 2026 - Present (2 months)

Developing and enhancing Sarah AI, an AI-powered automotive dealership assistant serving a CRM ecosystem of 150+ US dealerships.

• Evaluated LiveKit, ElevenLabs, and Vapi by building Voice AI POCs tailored to dealership workflows, then took Sarah's voice-agent solution into production for dealership call automation.
• Integrated production voice agents with Twilio, CRM APIs, customer records, and

AI Software Engineer

Intrapreneur

Sep 2024 - Aug 2026 (1 year 11 months)

Contributed to AI integration and enterprise software development for a World Bank-funded IMIS, built for the Sindh Social Protection Authority (SSPA).

• Developed FastAPI (Python) backend services and Integrated AI and banking APIs with secure authentication and enterprise access controls.
• Integrated OpenAI and open-source AI models into enterprise application workflows, connecting AI capabili

AI Engineer

LeapsDev Remote

Jul 2025 - May 2026 (10 months)

Designed & developed production AI SaaS for conversational and voice agents, including RAG pipeline.

• Developed and deployed Voice AI agents using LiveKit, implementing function calling, voice activity detection (VAD), and interruption handling (barge-in).
• Integrated AI voice agents with telephony platforms including Twilio and SignalWire capable of handling Inbound and Outbound calls.
• Built

Co-Founder & AI Engineer

Covex AI

Nov 2025 - Apr 2026 (5 months)

Co-founded Covex AI, a B2B Voice AI platform focused on helping businesses automate customer communication and operational workflows.

• Built AI voice agents that can handle inbound and outbound business calls, qualify leads, answer customer questions, and support appointment scheduling.
• Developed voice-agent workflows and integrations with telephony services, APIs, and business systems.
• Cont

AI Trainer

National Vocational and Technical Training Commission NAVTTC

Mar 2025 - May 2025 (2 months)

Delivered AI training as part of a Gov funded NAVTTC technical training program.

• Guided learners through AI and machine learning concepts and practical exercises.
• Supported hands-on learning activities involving Python and data science tools.
• Helped learners understand the practical applications of AI through technical instruction and demonstrations.