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syed Naimatullah

@syednaimatullah

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Computer Science graduate passionate about cybersecurity and system design.

India

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What I'm looking for

I am looking for a role that allows me to grow in cybersecurity, with opportunities for continuous learning and tackling complex challenges.

I am a Computer Science graduate with hands-on experience in cloud support, networking, and building AI-powered applications, such as DocuCheck. My passion for cybersecurity drives me to continuously learn and tackle technical challenges. I thrive in dynamic environments where I can apply my skills in network engineering and system design.

During my internship at Acemegrade, I performed penetration testing and vulnerability scanning, gaining valuable experience with tools like Nmap and Wireshark. I successfully identified vulnerabilities and simulated attacker behavior, which enhanced my understanding of cybersecurity practices. My previous role as a Customer Support Agent at Meesho honed my communication skills and taught me the importance of customer satisfaction, achieving a 95% resolution rate.

Experience

Work history, roles, and key accomplishments

Cybersecurity Intern

Acemegrade

Apr 2023 - Present (2 years 4 months)

Performed penetration testing and vulnerability scanning on Windows-based machines as part of internal red team exercises. Utilized tools like Nmap, Netcat, and Wireshark to identify open ports, detect service versions, and exploit basic misconfigurations.

Penetration Testing Nmap Netcat Wireshark

Customer Support Agent

Meesho

Apr 2020 - Present (5 years 4 months)

Assisted over 60+ customers daily by resolving service-related queries, achieving a 95% resolution rate within SLA. Handled 100+ inbound calls per shift professionally, maintaining an average call handling time of under 4 minutes.

Customer Support Zendesk Inbound Customer Satisfaction Communication Problem Solving